Strategic Partner
TeamViewer and SAP
Build intelligent supply chains and service operations. Enable your workforce with augmented reality and remote connectivity solutions.
Seamlessly integrated into SAP’s Solutions
Building intelligent supply chains and service operations, together
With this partnership and TeamViewer’s integrations of into SAP solutions, we are focused on helping organizations across all industries to accelerate their digitalization journey by providing secure enterprise remote connectivity and innovative augmented reality technology to connect their workforce.
SAP customers can digitalize industrial processes and service operations with TeamViewer along the entire design to operate value chain. Our remote connectivity and augmented reality solutions extend the value of SAP’s Industry Cloud, SAP Customer Experience (CX) and CRM solutions, and SAP S/4HANA solutions for more efficient and accurate operations, increased uptime for critical assets and devices and better employee and customer experiences.
SAP customers can digitalize industrial processes and service operations with TeamViewer along the entire design to operate value chain. Our remote connectivity and augmented reality solutions extend the value of SAP’s Industry Cloud, SAP Customer Experience (CX) and CRM solutions, and SAP S/4HANA solutions for more efficient and accurate operations, increased uptime for critical assets and devices and better employee and customer experiences.
Re-imagining the way frontline workers work, supported by augmented reality
With our augmented reality (AR) software suite, TeamViewer Frontline Augmented Reality, an SAP endorsed app, frontline workers are connected to the critical data and information they need using smart glasses and mobile devices to perform their jobs more efficiently and effectively across logistics picking, assembly, quality assurance, inspections, maintenance, and field service.
Digitalize your service operations with enterprise remote access and support
The TeamViewer Tensor integration into SAP Service Cloud empowers your service agents to troubleshoot and resolve issues quickly and work remotely by connecting to any device or smart product, anywhere, improving customer satisfaction and productivity for critical digital processes.
This allows you to streamline customer engagement, improve first-call resolution rates by up to 50 % and save money on support costs while building more sustainable service operations by that avoids unnecessary travel to customer sites and reduces your overall carbon footprint.
This allows you to streamline customer engagement, improve first-call resolution rates by up to 50 % and save money on support costs while building more sustainable service operations by that avoids unnecessary travel to customer sites and reduces your overall carbon footprint.
