You can quickly and easily connect and access information about your devices by adding them to your account or company's device list. There are three ways of adding a device to your device list:
This article applies to all TeamViewer Remote users.
To set up remote access and be able to manage a remote device, we recommend installing TeamViewer Host on the remote device and setting up remote access on it.
To do so, please follow the instructions in this article:
To set up remote access on your device (managed device), please follow the instructions below:
Your device has been added to the My devices list.
Assigning a custom Android Host to your account simplifies the device assignment process, ensuring all Android devices with this Host are automatically assigned to your desired group. The custom Android Host generates a unique link for assignment, which streamlines the process and enhances security by eliminating the need to share credentials for device assignment.
The custom Android Host is only available for Corporate and Tensor license holders.
1. Sign in to the Management Console with your licensed account. Select Design & Deploy on the left, and from the + drop-down at the top select Android Host.
2. Set a name for the custom Android Host and select a rollout configuration (the deployed devices via the custom Host link will be automatically assigned as managed devices to the groups and respective managers defined in the selected configuration). Click Save to finalize the creation.
3. A configuration link will be displayed. You can also customize the extension of the URL by clicking the pencil icon to the right of the URL.
You can now share the link with your end users. They must open the link and follow the installation steps of the Android Host, as explained here. Once the Android Host is installed, the device will appear in your device list.
To bookmark a device, please follow the instructions below:
Your device has been added to the My devices list.
As an admin, you can deploy TeamViewer through your IT infrastructure and automatically assign all your devices to your TeamViewer master account.
Admin can then share the devices with the respective users and grant them the respective permissions to the devices.
To mass deploy TeamViewer, please follow the instructions below:
Devices flagged with the restricted tag are devices that have not yet been migrated into TeamViewer Remote's new Device management system.
To migrate restricted devices, please follow the instructions here: