Knowledge Base
Tia troubleshooting capabilities
Last Modified 2026. aug. 25.
| Tia tool | Advise | Diagnose | Resolve |
|---|---|---|---|
Past Session Insights | ✅ | ✅ | ✅ |
Static device data snapshot | ✅ | ✅ | ✅ |
Analyze Screen (screenshots) | ✅ | ✅ | ✅ |
Read-only whitelisted scripts (TeamViewer Tool Library) — no approval needed | — | ✅ | ✅ |
Read-only ad-hoc code generation — always HITL | — | ✅ | ✅ |
System-changing whitelisted scripts — always HITL | — | — | ✅ |
System-changing ad-hoc code generation — always HITL | — | — | ✅(require explicit admin activation) |