Digitalization and connectivity at your fingertips

Empowering the automotive industry with remote access and AR solutions

From market instability and supply chain management to mounting expectations surrounding ESG, there is no shortage of issues facing the automotive industry. TeamViewer lets you maintain visibility and control across all moving parts of your business, increase efficiency and boost performance: all essential ingredients for addressing those challenges and driving your business forward.

Remote connectivity in the workshop

TeamViewer supports automotive technology providers digitalizing the automotive sector

We tailor solutions for your most pressing challenges across the entire value chain. For OEMs, dealers and suppliers.

  • Full access to inaccessible equipment

    Advanced technologies are transforming the strategies within the automotive industry. TeamViewer allows you to manage, monitor and protect these important devices from a distance and prevents the need for physical intervention.

  • Ensuring maximum productivity

    The fast-paced environment of working with automotive vehicles needs optimized operations and logistics across the workforce to manage the high stakes. TeamViewer’s Frontline uses AR to improve your worker’s understanding and accuracy with step-by-step guidance, and finds solutions to problems immediately.

  • Streamlining processes

    It’s important for automotive supply chains to be as efficient as possible, to optimize and simplify the exact sequence of the assembly line and minimize the need for storage space. TeamViewer’s Frontline solution supports JIT Delivery and JIS Delivery to smooth production flow.

  • Data and security compliance

    From production lines to the store floors, the automotive industry gathers an enormous amount of data. TeamViewer maintains the privacy and protection of this data from through conditional access and managed devices. Result: your automotive industry is safeguarded against unauthorized users.

TeamViewer offers everything you need

  • Boost productivity and improve employee performance
  • Streamline and simplify processes on the assembly line
  • Gain real-time insight on operations to drive process optimisation
  • Safeguard data with strict security measures
  • Resolve technical problems and staff queries in real-time — from anywhere

With its scalability, TeamViewer empowers automotive companies to enhance their operations for optimal vehicle performance.

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Overcoming the challenges for the automotive industry

Doctor using a digital tablet

Securing valuable assets

Scattered plants and remote-based workers inevitably increase your cyber attack surface. What’s more, this high-profile sector looks set to remain a prime target for threat actors, both in terms of IP theft and the desire to cause commercial disruption. Features such as enterprise-grade encryption and watertight authentication are essential to prevent your remote access technology from weakening your security stance.

Male pediatrician with stethoscope listening to lung and heart sound of little boy sitting on mother lap

Maintaining complex equipment from a distance

Advanced robotics, machine learning and similar new and emerging technologies are key elements of a wider transformation strategy across the automotive sector. However, they can also mean a markedly more complex IT estate to manage and maintain. Your remote access solution should increase your ability to manage, monitor and protect these business-critical devices from a distance, reducing downtime and the need for physical intervention.

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The need for real-time support

Time is of the essence when addressing queries or problems encountered by frontline employees. To be fit-for-purpose, remote access technology must facilitate rapid, effective support. Centrally-based support staff should be able to connect instantly with scattered employees and the hardware/software they are using, view the problem and deliver a fix.

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Facilitating remote work

Remote or hybrid working is possible for a wide range of operational, support and strategic roles across the automotive industry. For this to be feasible however, employees need access to the same applications they would ordinarily use at work - wherever they happen to be. 

Ideally, your remote access and control capabilities should allow you to access work hardware, software and files from anywhere.

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Employee training

The automotive sector continues to experience a skills deficit and a tight labour market. It is therefore even more advantageous for businesses to focus on decreasing the time it takes new recruits to reach Optimum Productivity Level (OPL). 

Quick, easy-to-use remote collaboration and guided support tools should enable new employees to get familiar with new equipment and workflows, quicker and with less need for in-the-flesh intervention.

Staff In Busy Lobby Area Of Modern Hospital

Reliable connections

This is a sector where precision and consistency are all-important. Downtime in one area of production can have significant repercussions across the wider supply chain. 

When choosing your connectivity solution, performance and reliability are critical concerns. This includes instant, zero-hassle connections for each remote access session, rapid transfer speeds, high image quality and lag-free performance.

At TeamViewer, our mission is to help you help others.

Enhanced convenience for automotive industry professionals, increased operational efficiency, and seamless access to augmented reality solutions: these are just a few of the advantages offered by TeamViewer’s solutions for automotive businesses.

Award-winning software for both individuals and companies

TeamViewer Remote: simplified vehicle monitoring, secure assets and problem solving

TeamViewer Remote lets you securely connect to any device, any time, any place. Coupled with TeamViewer Tensor, our enterprise remote control and management solution, you are all set to empower your workforce and boost productivity.

White tablet pc and doctor tools on gray surface

TeamViewer Remote

Unify the working experience

From desktop PCs and specialist software installed on them - right through to unattended production line monitoring devices, TeamViewer enables your people to access hardware (including unattended devices), software and files 24/7 from any device and location. With inbuilt Wake-on-LAN support, machines can be powered down, safe in the knowledge they can be reactivated when needed by remotely-based employees.

Group of healthcare workers and businessman using laptop while having a meeting in the office. Focus is on young doctor.

TeamViewer Tensor

Effortlessly monitor a vehicle’s system status

With TeamViewer Tensor’s full remote access and control capabilities, you can remotely access vehicle systems to monitor key metrics (e.g. fuel efficiency and emissions). Review software status of attended and unattended machines, equipment and vehicles, update and reconfigure as necessary - without the need for physical intervention.

Doctor with tablet talking to patient at hospital

TeamViewer Remote

Keep your files secure

Enable employees to access key applications, endpoints and sensitive files remotely without compromising on security. Maintain privacy and protection with industry-leading end-to-end encryption and fine-grained control over who sees what. Apply the exact same level of security to remote work as you do to on-site operations.

Man using TeamViewer Remote on computer

TeamViewer Tensor

Resolve technical problems with Augmented Reality

With TeamViewer Tensor and the integrated remote support solution Assist AR, you can go way beyond basic screen sharing to get to the heart of complex technical issues, quicker. AR-powered ‘see what I see’ technology allows experts and front-line employees to communicate through real-time video, use 3D markers and annotations, chat, and much more to fix problems - with geographic distance no object.

Man using TeamViewer Remote on computer

TeamViewer Remote

Support a scaled-up, global workforce and wider supply chain

Use TeamViewer to give colleagues, trade customers and supply chain partners an instant view of documents, images and other assets without the need for full a drawn-out email exchange. Enterprise-grade performance - including superior image quality and connection stability - means you can transmit video and still enjoy a lag-free user experience.

Take your remote support and access to the next level

Enhance your TeamViewer experience, know more about your devices, and proactively keep your IT infrastructure healthy, stable, and secure. Boost your IT efficiency and centrally manage, monitor, track, patch, and protect your computers, devices, and software — all from a single platform with TeamViewer Remote Management.

TeamViewer Frontline: Award-winning AR technology for greater productivity, lower costs and enhanced quality across the automotive sector

Digitalization strategies require a whole new approach to employee support and training. Used by BMW, Ford, Toyota and Hyundai among others, our all-in-one AR platform, TeamViewer Frontline is synonymous with successful digital transformation across the automotive sector. 

Discover what the winner of the XR Awards Best Automotive Solution 2023 can do for your business…

Man using TeamViewer Remote on computer

Operational precision

Optimizing your operations for maximum productivity

  • Utilize ‘make-by-vision’ AR technology to place instructions in the user’s field of view.  
  • Make assembly line directions as accessible as possible: hands-free, digestible and hyper-relevant. 
  • Integrate quality assurance steps into your workflows. 
  • Use AR to improve frontline workers’ efficiency and accuracy with better knowledge transfer and guidance.
Man using TeamViewer Remote on computer

Logistics excellence

Streamlining your logistics processes with vision picking

  • Use the power of AR for a multitude of logistics processes, such as order picking, kitting, sequencing, and more. 
  • Visually guide workers through processes for faster fulfillment and a drastically lower error-rate. 
  • Support JIT and JIS delivery to feed your production line. 
  • Connect to your backend systems and sync information in real time.
Man using TeamViewer Remote on computer

Efficient collaboration

Breaking down the barriers between OEMs, dealers, suppliers and other partners

  • Deliver step-by-step guidance and real-time expert support to service technicians with AR-based remote support. 
  • Discuss goodwill/claim requests directly and process them faster. 
  • Use ‘see what I see’ technology to enhance interactions between manufacturer, importer, plant, customer and other stakeholders. 
  • Get to the heart of serial damage faster to reduce the likelihood of recalls being required.

Spotlight

Customer success

Why choose TeamViewer?

Security

Secured by end-to-end 256-bit AES encryption, two-factor authentication, conditional access, SSO and more, with TeamViewer, your remote access sessions, file transfers, operations and communications are in the safest possible hands.

Ease of deployment

Choose precisely the remote access and AR solutions you need to support new and existing projects. Our flexible solutions can be configured to cover even the most complex processes, with several cloud and on-premise options available to match your deployment preferences.

Performance

TeamViewer’s global access network ensures ultra-reliable connections for your entire business, enabling remote access, support and AR-based interactive sessions with fast transfer speeds and high image quality.