TeamViewer
  • For Enterprise
    • Contact Support
    • Guides & Manuals
    • Knowledge Base
    • System Status
    • Custom Modules
    • For Developers
    • Community
    • About TeamViewer
    • Careers
    • Investors
    • Newsroom
    • Leadership
    • Sports Partnerships
    • Sustainability and CSR
  • Contact Sales
    • Open web app
    • Management Console
    • Ticket
    • Customer Portal
TeamViewer
    • TeamViewer Remote
      Connect to any device, at any time, and centrally monitor and manage your IT with the trusted remote access and support solution.
      Explore Remote
    • TeamViewer Tensor
      Scale, manage, secure support experiences across your enterprise efficiently with our remote connectivity platform.
      Explore Tensor
    • TeamViewer DEX
      Identify and solve IT issues before they impact your workforce. Improve productivity and reduce costs with proactive IT support.
      Explore DEX
    • TeamViewer Frontline
      Empower your frontline workforce and streamline shopfloor operations with our industrial augmented reality platform.
      Explore Frontline
    Learn more
    • Remote Management
    • Asset Management
    • Additional solutions
    • Embedded Devices
    • Smart Service
    • TeamViewer ONE
      TeamViewer ONE fuses 1E DEX and TeamViewer connectivity into a proactive IT platform: remote support, visibility, AI-led monitoring, and automated fixes—keeping 500 or 500,000 devices running flawlessly.
      Explore TeamViewer ONE
    • Talk to our team
      Ready to transform how you support digital work? Explore what’s possible when everything you need is in one place. Let’s talk about what TeamViewer ONE can do for your business.
      Talk to our team
    Key capabilities
    • Endpoint Automation
    • Intelligent Insights
    • Software Reclaim
    • Business Impact
    • Device Refresh
    • Patch Insights
      • Automotive
      • Agriculture
      • Logistics
      • Manufacturing
      • Retail
      • Healthcare
      • Banking and finance
      • Public sector
      • Remote access and support
      • Remote control
      • Remote desktop
      • Non-profit and education
      • Wake-on-LAN
      • Screen sharing
      • After-sales service
      • Vision picking
      • Personal use
      • Small businesses
      • Large businesses
      • Managed service providers
      • Freelancers and digital nomads
      • OEMs
    • News and Insights
    • Success Stories
    • Events and Webinars
    • Trust Center
    • Become a Partner
    • Find a Partner
    • Existing Partner Login
    • Integration Partners
  • Pricing
Free Download

Knowledge Base

  • TeamViewer Remote
  • TeamViewer (Classic)
  • TeamViewer Tensor
  • TeamViewer Tensor (Classic)
  • TeamViewer Frontline
  • Other products
Back to support overview
  • Account
    • TeamViewer account
    • Create a TeamViewer Account
    • Sign in to your TeamViewer account
    • Change your account information
    • Delete your TeamViewer account
    • Reset your TeamViewer account password
    • TeamViewer (Classic) Account verification requirement
  • Installation
    • Supported operating systems for TeamViewer (Classic)
    • Windows
      • Install TeamViewer (Classic) on Windows
      • Install TeamViewer Host via the QuickSupport module
      • Use TeamViewer on cloned systems
      • Use TeamViewer (Classic) on Windows servers
      • Uninstall TeamViewer (Classic) on Windows
    • macOS
      • Install TeamViewer (Classic) on macOS
      • Uninstall TeamViewer (Classic) on macOS
    • Linux
      • Install TeamViewer (Classic) on Linux
      • Install TeamViewer (Classic) on Linux without graphical user interface
      • Install TeamViewer (Classic) on Red Hat and CentOS
      • Install TeamViewer (Classic) on SUSE Enterprise 15 SP2
      • Install TeamViewer (Classic) on Ubuntu
      • Install TeamViewer (Classic) on other Linux distributions
      • Install older TeamViewer (Classic) versions on Linux
      • Solve incoming connection problems on Fedora 29 and newer
      • System Tray, StatusNotifier and TeamViewer (Classic) for Linux
      • Use TeamViewer (Classic) on headless systems
      • Use the TAR package for Linux
    • ChromeOS
      • Install TeamViewer (Classic) on Chrome OS
  • Update
    • Enable auto-update for TeamViewer (Classic)
    • Update TeamViewer (Classic) on Linux
  • Modules
    • Modules
    • Full version
    • Create a Custom Full Client
    • Create a TeamViewer Button on your website
    • Custom Host
    • QuickSupport
    • Custom QuickSupport
    • Management Console - General information
    • Portable
    • Web Client
  • Remote control
    • Connect via TeamViewer (Classic)
    • Remote control a Mac
    • Connection methods
      • Remote control via attended access
      • Remote control via Easy access
      • Remote control via One-Time password
      • Remote control via personal password
      • Remote control via random password
      • Use TeamViewer (Classic) in LAN
      • Control UAC during a TeamViewer (Classic) connection
    • In-session features
      • Access the Command Prompt via Remote terminal connection
      • Data flow in connections
      • Execute scripts during a remote session with TeamViewer (Classic)
      • Record a remote session
      • Remote Session Toolbar on Windows
      • Remote Session Toolbar on macOS
      • Transfer Files via the WebClient
      • Transfer files
      • Use Multi-Monitor Support
      • Use key commands in sessions
      • Use remote printing
      • Use the Whiteboard in a remote session
    • Out-of-session features
      • Connection reports
      • Create Charge Rates
      • In-product marketing messages
      • TeamViewer VPN
      • Time out inactive sessions
      • Wake up a device remotely (Classic)
  • Device management
    • Add computers and contacts to your account
    • Advanced Device Grouping
    • Assign a device to your account
    • Assign a settings policy to your devices
    • Create a settings policy
    • Custom Device Information
    • Delete a group from your Computers and Contacts using API
    • Delete devices in bulk
    • Device Groups
    • Managed Devices - General information
    • Migrate a device to a Device group
    • Migrate your devices
    • Permissions management in Device Groups
    • Share groups
    • TeamViewer policy settings
    • Unmanage devices in bulk
  • Company management
    • All about the TeamViewer company profile
    • Use a Master Account for your company profile
    • Service Queue
    • Automated service case assignment
  • User management
    • Managed Users
    • Bulk change users' permissions
    • Company Address Book
    • User roles
      • Create User Roles
      • Assign User Roles
      • Update User Roles
      • Delete User Roles
  • Deployment
    • Mass deployment on Windows - Overview (Legacy)
    • Mass deployment on Windows - User Guide (Legacy)
      • Modules and deployment methods - 1/6 (Legacy)
      • Create your custom TeamViewer module - 2/6 (Legacy)
      • Recommended scripts - 3/6 (Legacy)
      • Manage your settings - 4/6 (Legacy)
      • Assignment options - 5/6 (Legacy)
      • Keep your clients up-to-date - 6/6 (Legacy)
    • Mass deployment on macOS
    • Apply your customization to an installed module
    • Download the MSI package
    • Deploy TeamViewer via GPO
    • Export settings for Host deployment
    • Mobile
      • Configure Android Apps with MDM
      • Configure iOS Apps with MDM
      • Deploy TeamViewer Host for Android
      • Custom Android Host
  • Security
    • Best practices
      • Best practices for secure unattended access
      • Restrict access for connections
    • Data Privacy Commitment
      • TeamViewer and CCPA
      • TeamViewer and GDPR
      • TeamViewer and LGPD
    • General information
      • Zero Knowledge Account Recovery
    • Multi-Factor Authentication
      • Activate two-factor authentication
      • Deactivate two-factor authentication
      • Disable two-factor authentication enforcement from company members
      • Enforce two-factor authentication on company members
      • FAQ on SMS Validation
      • Remove two-factor authentication from company members
      • Reset two-factor authentication on company members
      • SMS Validation
      • Security codes and apps for two-factor authentication
      • Set up your TeamViewer account if two-factor authentication is enforced
    • Security features
      • Two-factor authentication for connections
      • Biometric Protection
      • Brute-Force Protection
      • Download Custom Black Screen
      • Protect TeamViewer options
      • Save connection passwords temporarily
      • TeamViewer fingerprint
    • Trusted Devices
      • Trusted Devices
      • Trust Management for Trusted Devices
      • Trust devices via push notification
      • Trust devices via push notification using your smartwatch
  • Mobile
    • Connections From Mobile to Mobile Devices
    • Dashboard in connections to mobile devices
    • TeamViewer mobile apps in a commercial environment
    • Android
      • Remote control an Android device via attended access
      • Remote control an Android device via unattended access
      • Universal add-on for Android
      • Allow the remote control of Zebra devices
      • Allow the remote control of Zebra devices (via unattended access)
      • Android Host
      • FAQ : Remote control for Android
      • Improved Android Apps
      • Supported manufacturers for remotely controlling Android devices
      • Touch Interactions vs Mouse Interactions on Android
    • iOS
      • Share the screen on your iPad/iPhone
      • In-App purchase on iOS
      • Interaction Methods on iOS
      • Load correct QuickSupport on iPad
  • Licensing
    • License Activation Guides - Overview
    • License activation
      • Activate your Business license
      • Activate your Business license (for v11 and v12)
      • Activate your Premium or Corporate license
      • Activate your Remote Access license (TeamViewer (Classic))
      • Activate your Remote Support Lite license
      • Activate your Remote Support Pro license
      • Activate your Remote Work Lite license
      • Activate your Remote Work Pro license
      • Activate your Remote worker(s)
      • Deactivate (remove) devices from the Business license
      • Your trial period has expired
    • Payment
      • All about Payment
      • This device has been blocked
    • Purchase
      • Licenses overview
      • TeamViewer for Non-profit Organizations
    • Personal use
      • For personal use
      • What is "private use"?
      • Commercial use suspected
    • Subscription
      • All about subscription
      • Channel Groups
      • Session limit reached
      • TeamViewer Product Lifecycle Policies
  • Integrations
    • 3rd Party Integrations
      • BOSS Solutions Integration - Installation and User Guide
      • Cherwell Service Management Integration - Installation and User Guide
      • IBM MaaS360 Integration - Installation and User Guide
      • JIRA Integration - Configuration Guide
      • Jamf Pro Integration - Installation and User Guide
      • MobileIron Integration - Add TeamViewer apps to macOS Mojave accessibility
      • MobileIron Integration - Installation and User Guide
      • Philips Monitor Integration - TeamViewer Host Installation and Assignment
      • ServiceNow Integration - TeamViewer Remote Support
      • Splunk Integration - Connection Reporting
      • TeamViewer as Azure VM Extensions
      • Zendesk Chat Integration - Installation and User Guide
      • Zendesk Support Integration - Installation and User Guide
    • Core Integrations
      • Active Directory Connector (AD Connector)
      • TeamViewer Mobile Software Development Kit (SDK)
      • TeamViewer API
      • Remote Access API Integration Guide
  • Remote Management
    • Remote Management User Guide
    • Supported operating systems for Remote Management
    • Monitoring
      • Contact Book - Webhook integration
      • Monitor configuration migration from Monitis to TeamViewer Web Monitoring
    • How to grant full disk access on MacOS
  • For developers
    • Use the TeamViewer API
    • Build a TeamViewer integration
    • Command line parameters
  • Troubleshooting
    • Ports and URLs used by TeamViewer
    • Black screen after starting a connection
    • Company logo not displayed within QuickSupport
    • Error message: Reason Unknown
    • Fix connectivity issues - Partner did not connect to router
    • Log file reading - Incoming connection
    • Not ready. Please check your connection
    • Resolve High CPU usage
    • Solve an aborted file transfer
    • TeamViewer Status - Is TeamViewer Down?
    • Time limitation on licensed connections
    • Troubleshoot after a Backup or OS update on MAC
    • Troubleshoot connection issues using killernetworking driver
    • Troubleshoot remote printing
  • Contact Support
    • Submit a ticket
    • Run Support Collector
    • Find your log files
    • Join our User Focus Program
    • Password for TeamViewer server
  • Community
    • Create a Community user account
    • Community Explained
    • Community Guide (incl. best practices)
  • TeamViewer EULA and DPA
  • TeamViewer (Classic)

    • Account

      • TeamViewer account
      • Create a TeamViewer Account
      • Sign in to your TeamViewer account
      • Change your account information
      • Delete your TeamViewer account
      • Reset your TeamViewer account password
      • TeamViewer (Classic) Account verification requirement
    • Installation

      • Supported operating systems for TeamViewer (Classic)
      • Windows

        • Install TeamViewer (Classic) on Windows
        • Install TeamViewer Host via the QuickSupport module
        • Use TeamViewer on cloned systems
        • Use TeamViewer (Classic) on Windows servers
        • Uninstall TeamViewer (Classic) on Windows
      • macOS

        • Install TeamViewer (Classic) on macOS
        • Uninstall TeamViewer (Classic) on macOS
      • Linux

        • Install TeamViewer (Classic) on Linux
        • Install TeamViewer (Classic) on Linux without graphical user interface
        • Install TeamViewer (Classic) on Red Hat and CentOS
        • Install TeamViewer (Classic) on SUSE Enterprise 15 SP2
        • Install TeamViewer (Classic) on Ubuntu
        • Install TeamViewer (Classic) on other Linux distributions
        • Install older TeamViewer (Classic) versions on Linux
        • Solve incoming connection problems on Fedora 29 and newer
        • System Tray, StatusNotifier and TeamViewer (Classic) for Linux
        • Use TeamViewer (Classic) on headless systems
        • Use the TAR package for Linux
      • ChromeOS

        • Install TeamViewer (Classic) on Chrome OS
    • Update

      • Enable auto-update for TeamViewer (Classic)
      • Update TeamViewer (Classic) on Linux
    • Modules

      • Modules
      • Full version
      • Create a Custom Full Client
      • Create a TeamViewer Button on your website
      • Custom Host
      • QuickSupport
      • Custom QuickSupport
      • Management Console - General information
      • Portable
      • Web Client
    • Remote control

      • Connect via TeamViewer (Classic)
      • Remote control a Mac
      • Connection methods

        • Remote control via attended access
        • Remote control via Easy access
        • Remote control via One-Time password
        • Remote control via personal password
        • Remote control via random password
        • Use TeamViewer (Classic) in LAN
        • Control UAC during a TeamViewer (Classic) connection
      • In-session features

        • Access the Command Prompt via Remote terminal connection
        • Data flow in connections
        • Execute scripts during a remote session with TeamViewer (Classic)
        • Record a remote session
        • Remote Session Toolbar on Windows
        • Remote Session Toolbar on macOS
        • Transfer Files via the WebClient
        • Transfer files
        • Use Multi-Monitor Support
        • Use key commands in sessions
        • Use remote printing
        • Use the Whiteboard in a remote session
      • Out-of-session features

        • Connection reports
        • Create Charge Rates
        • In-product marketing messages
        • TeamViewer VPN
        • Time out inactive sessions
        • Wake up a device remotely (Classic)
    • Device management

      • Add computers and contacts to your account
      • Advanced Device Grouping
      • Assign a device to your account
      • Assign a settings policy to your devices
      • Create a settings policy
      • Custom Device Information
      • Delete a group from your Computers and Contacts using API
      • Delete devices in bulk
      • Device Groups
      • Managed Devices - General information
      • Migrate a device to a Device group
      • Migrate your devices
      • Permissions management in Device Groups
      • Share groups
      • TeamViewer policy settings
      • Unmanage devices in bulk
    • Company management

      • All about the TeamViewer company profile
      • Use a Master Account for your company profile
      • Service Queue
      • Automated service case assignment
    • User management

      • Managed Users
      • Bulk change users' permissions
      • Company Address Book
      • User roles

        • Create User Roles
        • Assign User Roles
        • Update User Roles
        • Delete User Roles
    • Deployment

      • Mass deployment on Windows - Overview (Legacy)
      • Mass deployment on Windows - User Guide (Legacy)

        • Modules and deployment methods - 1/6 (Legacy)
        • Create your custom TeamViewer module - 2/6 (Legacy)
        • Recommended scripts - 3/6 (Legacy)
        • Manage your settings - 4/6 (Legacy)
        • Assignment options - 5/6 (Legacy)
        • Keep your clients up-to-date - 6/6 (Legacy)
      • Mass deployment on macOS
      • Apply your customization to an installed module
      • Download the MSI package
      • Deploy TeamViewer via GPO
      • Export settings for Host deployment
      • Mobile

        • Configure Android Apps with MDM
        • Configure iOS Apps with MDM
        • Deploy TeamViewer Host for Android
        • Custom Android Host
    • Security

      • Best practices

        • Best practices for secure unattended access
        • Restrict access for connections
      • Data Privacy Commitment

        • TeamViewer and CCPA
        • TeamViewer and GDPR
        • TeamViewer and LGPD
      • General information

        • Zero Knowledge Account Recovery
      • Multi-Factor Authentication

        • Activate two-factor authentication
        • Deactivate two-factor authentication
        • Disable two-factor authentication enforcement from company members
        • Enforce two-factor authentication on company members
        • FAQ on SMS Validation
        • Remove two-factor authentication from company members
        • Reset two-factor authentication on company members
        • SMS Validation
        • Security codes and apps for two-factor authentication
        • Set up your TeamViewer account if two-factor authentication is enforced
      • Security features

        • Two-factor authentication for connections
        • Biometric Protection
        • Brute-Force Protection
        • Download Custom Black Screen
        • Protect TeamViewer options
        • Save connection passwords temporarily
        • TeamViewer fingerprint
      • Trusted Devices

        • Trusted Devices
        • Trust Management for Trusted Devices
        • Trust devices via push notification
        • Trust devices via push notification using your smartwatch
    • Mobile

      • Connections From Mobile to Mobile Devices
      • Dashboard in connections to mobile devices
      • TeamViewer mobile apps in a commercial environment
      • Android

        • Remote control an Android device via attended access
        • Remote control an Android device via unattended access
        • Universal add-on for Android
        • Allow the remote control of Zebra devices
        • Allow the remote control of Zebra devices (via unattended access)
        • Android Host
        • FAQ : Remote control for Android
        • Improved Android Apps
        • Supported manufacturers for remotely controlling Android devices
        • Touch Interactions vs Mouse Interactions on Android
      • iOS

        • Share the screen on your iPad/iPhone
        • In-App purchase on iOS
        • Interaction Methods on iOS
        • Load correct QuickSupport on iPad
    • Licensing

      • License Activation Guides - Overview
      • License activation

        • Activate your Business license
        • Activate your Business license (for v11 and v12)
        • Activate your Premium or Corporate license
        • Activate your Remote Access license (TeamViewer (Classic))
        • Activate your Remote Support Lite license
        • Activate your Remote Support Pro license
        • Activate your Remote Work Lite license
        • Activate your Remote Work Pro license
        • Activate your Remote worker(s)
        • Deactivate (remove) devices from the Business license
        • Your trial period has expired
      • Payment

        • All about Payment
        • This device has been blocked
      • Purchase

        • Licenses overview
        • TeamViewer for Non-profit Organizations
      • Personal use

        • For personal use
        • What is "private use"?
        • Commercial use suspected
      • Subscription

        • All about subscription
        • Channel Groups
        • Session limit reached
        • TeamViewer Product Lifecycle Policies
    • Integrations

      • 3rd Party Integrations

        • BOSS Solutions Integration - Installation and User Guide
        • Cherwell Service Management Integration - Installation and User Guide
        • IBM MaaS360 Integration - Installation and User Guide
        • JIRA Integration - Configuration Guide
        • Jamf Pro Integration - Installation and User Guide
        • MobileIron Integration - Add TeamViewer apps to macOS Mojave accessibility
        • MobileIron Integration - Installation and User Guide
        • Philips Monitor Integration - TeamViewer Host Installation and Assignment
        • ServiceNow Integration - TeamViewer Remote Support
        • Splunk Integration - Connection Reporting
        • TeamViewer as Azure VM Extensions
        • Zendesk Chat Integration - Installation and User Guide
        • Zendesk Support Integration - Installation and User Guide
      • Core Integrations

        • Active Directory Connector (AD Connector)
        • TeamViewer Mobile Software Development Kit (SDK)
        • TeamViewer API
        • Remote Access API Integration Guide
    • Remote Management

      • Remote Management User Guide
      • Supported operating systems for Remote Management
      • Monitoring

        • Contact Book - Webhook integration
        • Monitor configuration migration from Monitis to TeamViewer Web Monitoring
      • How to grant full disk access on MacOS
    • For developers

      • Use the TeamViewer API
      • Build a TeamViewer integration
      • Command line parameters
    • Troubleshooting

      • Ports and URLs used by TeamViewer
      • Black screen after starting a connection
      • Company logo not displayed within QuickSupport
      • Error message: Reason Unknown
      • Fix connectivity issues - Partner did not connect to router
      • Log file reading - Incoming connection
      • Not ready. Please check your connection
      • Resolve High CPU usage
      • Solve an aborted file transfer
      • TeamViewer Status - Is TeamViewer Down?
      • Time limitation on licensed connections
      • Troubleshoot after a Backup or OS update on MAC
      • Troubleshoot connection issues using killernetworking driver
      • Troubleshoot remote printing
    • Contact Support

      • Submit a ticket
      • Run Support Collector
      • Find your log files
      • Join our User Focus Program
      • Password for TeamViewer server
    • Community

      • Create a Community user account
      • Community Explained
      • Community Guide (incl. best practices)
    • TeamViewer EULA and DPA

Please choose your region

Selecting a region changes the language and/or content on teamviewer.com


SUGGESTED REGION

  • Americas

    • Americas - English
    • América Latina - Español
    • Brasil - Português
    • Canada - English
    • Canada - Français
    • United States - English
  • Asia Pacific

    • Asia Pacific - English
    • Australia - English
    • 中国 - 中⽂(简体)
    • 香港 - 繁體中文
    • India - English
    • 日本 - ⽇本語
    • New Zealand - English
    • 대한민국 - 한국어
    • 台灣-繁體中文
    • ประเทศไทย - ภาษาไทย
    • Việt Nam - Tiếng Việt
  • Commonwealth of Independent States

    • CIS - English
    • СНГ - Русский
  • Europe

    • Europe - English
    • Belgique - Français
    • België - Nederlands
    • Bulgaria - English
    • Croatia - English
    • Cyprus - English
    • Czechia - Čeština
    • Denmark - English
    • Deutschland - Deutsch
    • España - Español
    • Estonia - English
    • Finland - English
    • France - Français
    • Greece - English
    • Ireland - English
    • Italia - Italiano
    • Latvia - English
    • Liechtenstein - Deutsch
    • Liechtenstein - Français
    • Liechtenstein - Italiano
    • Lithuania - English
    • Luxembourg - Français
    • Magyarország - Magyar
    • Malta - English
    • Nederland - Nederlands
    • Norway - English
    • Österreich - Deutsch
    • Polska - Polski
    • Portugal - Português
    • Romania - English
    • Schweiz - Deutsch
    • Suisse - Français
    • Svizzera - Italiano
    • Slovakia - English
    • Slovenia - English
    • Sweden - English
    • Türkiye - Türkçe
    • United Kingdom - English
  • Middle East Africa

    • Middle East Africa - English
    • Middle East Africa - Français
  • Products
    • TeamViewer Remote
    • TeamViewer Tensor
    • TeamViewer DEX
    • TeamViewer Frontline
    • Pricing
  • Platform
    • TeamViewer ONE
    • Talk to our team
  • Solutions
    • By Industries
    • By Use Cases
    • By Roles
  • Resources
    • News and Insights
    • Success Stories
    • Events and Webinars
    • Trust Center
  • Support
    • Contact Support
    • Guides & Manuals
    • Knowledge Base
    • System Status
    • Custom Modules
    • For Developers
    • Community
  • Company
    • About TeamViewer
    • Careers
    • Investors
    • Newsroom
    • Leadership
    • Sports Partnerships
    • Sustainability and CSR
  • Additional Links
    • Contact Sales
    • TeamViewer User Focus Program
    • Make work work better
    • Research Projects
    • Newsletter
  • Privacy & Cookies
  • Contact
  • EULA / DPA
  • Product Descriptions
  • Imprint
Cookie Settings