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TeamViewer
  • Personal use and SMB TeamViewer Remote

    Fast and secure remote access and IT support.

    Learn more

    • Remote support Deliver instant, secure support
    • Remote management Monitor and manage devices
    View plans and pricing

    Enterprise TeamViewer Tensor

    Remote connectivity built for secure operations.

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    • Remote IT support Secure, flexible, integrated
    • Operational technology Remote shop floor access

    Real-time troubleshooting TeamViewer DEX

    Resolve issues before they affect users.

    Learn more

    • Endpoint Troubleshooting Identify and resolve issues
    • Endpoint Automation Automate routine IT tasks

    Connected worker TeamViewer Frontline

    Drive efficiency with industrial augumented reality.

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    • Logistics and warehousing Hands-free material handling
    • Training and onboarding Fast onboarding and upskilling
    AI capabilities as seen in the TeamViewer client

    TeamViewer ONE

    Get the full power of TeamViewer, unified in one platform.

    • Learn more

    Key integrations

    • Microsoft Intune

    • ServiceNow

    • Freshworks

    • Jira

    • Salesforce

    • Slack

    • Microsoft Teams

    View all integrations
  • TeamViewer ONE Platform

    Proactively manage and optimize your digital workplace combined in one platform.

    • For lean IT teams Proactive device management
    • Frictionless experience Smooth and uninterrupted digital experience
    • Seamless IT operations Proactive remediations and exceptional service
    • Talk to our team Ready to transform?
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    Core capabilities

    • TeamViewer AI
    • Digital Employee Experience
    • Remote support and control
    • Asset and patch management
    View all capabilities

    Gartner Report 2025

    TeamViewer named a leader in DEX

    TeamViewer named leader in 2025 Gartner® Magic Quadrant™ DEX tools.

    Key integrations

    • Microsoft Intune

    • ServiceNow

    • Freshworks

    • Jira

    • Salesforce

    • Zendesk

    • Slack

    • Microsoft Teams

    View all integrations
  • Popular use cases Most popular TeamViewer use cases

    • Remote access and support Manage people, devices, and applications – from anywhere.
    • Digital Employee Experience (DEX) Proactively solve IT issues before they impact productivity.

    Other use cases Popular solutions for further use cases

    • Remote access Improve access with secure connection
    • Remote control Control device platform-independent
    • Remote desktop Enhance productivity from anywhere
    • Wake-on-LAN Enable remote device activation
    • Screen sharing Real-time visual communication
    • Smart Service Streamline after-sales operations

    By need Popular solutions for different requirements

    • Personal use Access devices from anywhere
    • Small businesses Simplify remote access and support
    • Large businesses Scale and secure enterprise IT
    • Freelancers and digital nomads Work securely from any location
    • Managed service providers Manage and maintain client IT
    • OEMs Streamline support and operations
    • Non-profit and education 30% discount on TeamViewer technology

    By industries Popular solutions sorted by industry

    • Automotive
    • Agriculture
    • Logistics
    • Manufacturing
    • Retail
    • Healthcare
    • Banking and finance
    • Public sector

    Talk to our sales team

    Need help choosing the right solution, placing and order, or upgrading your license?

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  • Enterprise
  • Find out more about TeamViewer

    • About TeamViewer Connecting people, places, and things securely.
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Knowledge Base

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  • TeamViewer (Classic)
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  • TeamViewer Tensor (Classic)
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Back to support overview
  • Account
    • TeamViewer account
    • Create a TeamViewer Account
    • Sign in to your TeamViewer account
    • Change your account information
    • Delete your TeamViewer account
    • Reset your TeamViewer account password
    • TeamViewer (Classic) Account verification requirement
  • Installation
    • Supported operating systems for TeamViewer (Classic)
    • Windows
      • Install TeamViewer (Classic) on Windows
      • Install TeamViewer Host via the QuickSupport module
      • Uninstall TeamViewer (Classic) on Windows
    • macOS
      • Install TeamViewer (Classic) on macOS
      • Uninstall TeamViewer (Classic) on macOS
    • ChromeOS
      • Install TeamViewer on Chrome OS
  • Update
    • Enable auto-update for TeamViewer (Classic)
    • Update TeamViewer (Classic) on Linux
  • Modules
    • Full version
    • Create a Custom Full Client
    • Create a TeamViewer Button on your website
    • Custom Host
    • QuickSupport
    • Custom QuickSupport
    • Management Console - General information
    • Portable
    • Web Client
  • Remote control
    • Connect via TeamViewer (Classic)
    • Remote control a Mac
    • Connection methods
      • Remote control via attended access
      • Remote control via Easy access
      • Remote control via One-Time password
      • Remote control via personal password
      • Remote control via random password
      • Use TeamViewer (Classic) in LAN
      • Control UAC during a TeamViewer (Classic) connection
    • In-session features
      • Access the Command Prompt via Remote terminal connection
      • Data flow in connections
      • Execute scripts during a remote session with TeamViewer (Classic)
      • Record a remote session
      • Remote Session Toolbar on Windows
      • Remote Session Toolbar on macOS
      • Transfer Files via the WebClient
      • Transfer files
      • Use Multi-Monitor Support
      • Use key commands in sessions
      • Use remote printing
      • Use the Whiteboard in a remote session
    • Out-of-session features
      • Connection reports
      • Create Charge Rates
      • In-product marketing messages
      • TeamViewer VPN
      • Time out inactive sessions
      • Wake up a device remotely (Classic)
  • Device management
    • Add computers and contacts to your account
    • Advanced Device Grouping
    • Assign a device to your account
    • Assign a settings policy to your devices
    • Create a settings policy
    • Custom Device Information
    • Delete a group from your Computers and Contacts using API
    • Delete devices in bulk
    • Device Groups
    • Managed Devices - General information
    • Migrate a device to a Device group
    • Migrate your devices
    • Permissions management in Device Groups
    • Share groups
    • TeamViewer policy settings
    • Unmanage devices in bulk
  • Company management
    • All about the TeamViewer company profile
    • Use a Master Account for your company profile
    • Service Queue
    • Automated service case assignment
  • User management
    • Managed Users
    • Bulk change users' permissions
    • Company Address Book
    • User roles
      • Create User Roles
      • Assign User Roles
      • Update User Roles
      • Delete User Roles
  • Deployment
    • Mass deployment on Windows - Overview (Legacy)
    • Mass deployment on Windows - User Guide (Legacy)
      • Modules and deployment methods - 1/6 (Legacy)
      • Create your custom TeamViewer module - 2/6 (Legacy)
      • Recommended scripts - 3/6 (Legacy)
      • Manage your settings - 4/6 (Legacy)
      • Assignment options - 5/6 (Legacy)
      • Keep your clients up-to-date - 6/6 (Legacy)
    • Mass deployment on macOS
    • Apply your customization to an installed module
    • Download the MSI package
    • Deploy TeamViewer via GPO
    • Export settings for Host deployment
    • Mobile
      • Configure Android Apps with MDM
      • Configure iOS Apps with MDM
      • Deploy TeamViewer Host for Android
      • Custom Android Host
  • Security
    • Best practices
      • Best practices for secure unattended access
      • Restrict access for connections
    • Data Privacy Commitment
      • TeamViewer and CCPA
      • TeamViewer and GDPR
      • TeamViewer and LGPD
    • General information
      • Zero Knowledge Account Recovery
    • Multi-Factor Authentication
      • Activate two-factor authentication
      • Deactivate two-factor authentication
      • Disable two-factor authentication enforcement from company members
      • Enforce two-factor authentication on company members
      • FAQ on SMS Validation
      • Remove two-factor authentication from company members
      • Reset two-factor authentication on company members
      • SMS Validation
      • Security codes and apps for two-factor authentication
      • Set up your TeamViewer account if two-factor authentication is enforced
    • Security features
      • Two-factor authentication for connections
      • Biometric Protection
      • Brute-Force Protection
      • Download Custom Black Screen
      • Protect TeamViewer options
      • Save connection passwords temporarily
      • TeamViewer fingerprint
    • Trusted Devices
      • Trusted Devices
      • Trust Management for Trusted Devices
      • Trust devices via push notification
      • Trust devices via push notification using your smartwatch
  • Mobile
    • Connections From Mobile to Mobile Devices
    • Dashboard in connections to mobile devices
    • TeamViewer mobile apps in a commercial environment
    • Android
      • Remote control an Android device via attended access
      • Remote control an Android device via unattended access
      • Universal add-on for Android
      • Allow the remote control of Zebra devices
      • Allow the remote control of Zebra devices (via unattended access)
      • Android Host
      • FAQ : Remote control for Android
      • Improved Android Apps
      • Supported manufacturers for remotely controlling Android devices
      • Touch Interactions vs Mouse Interactions on Android
    • iOS
      • Share the screen on your iPad/iPhone
      • In-App purchase on iOS
      • Interaction Methods on iOS
      • Load correct QuickSupport on iPad
  • Licensing
    • License Activation Guides - Overview
    • License activation
      • Activate your Business license
      • Activate your Business license (for v11 and v12)
      • Activate your Premium or Corporate license
      • Activate your Remote Access license (TeamViewer (Classic))
      • Activate your Remote Support Lite license
      • Activate your Remote Support Pro license
      • Activate your Remote Work Lite license
      • Activate your Remote Work Pro license
      • Activate your Remote Worker(s)
      • Deactivate (remove) devices from the Business license
      • Your trial period has expired
    • Payment
      • All about Payment
      • This device has been blocked
    • Purchase
      • Licenses overview
      • TeamViewer for Non-profit Organizations
    • Personal use
      • For personal use
      • What is "private use"?
      • Commercial use suspected
    • Subscription
      • All about subscription
      • Channel Groups
      • Session limit reached
      • TeamViewer Product Lifecycle Policies
  • Integrations
    • 3rd Party Integrations
      • BOSS Solutions Integration - Installation and User Guide
      • Cherwell Service Management Integration - Installation and User Guide
      • IBM MaaS360 Integration - Installation and User Guide
      • Jira Cloud - Configuration Guide
      • Jamf Pro Integration - Installation and User Guide
      • MobileIron Integration - Add TeamViewer apps to macOS Mojave accessibility
      • MobileIron Integration - Installation and User Guide
      • Philips Monitor Integration - TeamViewer Host Installation and Assignment
      • ServiceNow Integration - TeamViewer Remote Support
      • Splunk Integration - Connection Reporting
      • TeamViewer as Azure VM Extensions
      • Zendesk Chat Integration - Installation and User Guide
      • Zendesk Support Integration - Installation and User Guide
    • Core Integrations
      • Active Directory Connector (AD Connector)
      • TeamViewer Mobile Software Development Kit (SDK)
      • TeamViewer API
      • Remote Access API Integration Guide
  • Remote Management
    • Remote Management User Guide
    • Supported operating systems for Remote Management
    • Monitoring
      • Contact Book - Webhook integration
      • Monitor configuration migration from Monitis to TeamViewer Web Monitoring
    • How to grant full disk access on MacOS
  • TeamViewer (Classic)

    • Account

      • TeamViewer account
      • Create a TeamViewer Account
      • Sign in to your TeamViewer account
      • Change your account information
      • Delete your TeamViewer account
      • Reset your TeamViewer account password
      • TeamViewer (Classic) Account verification requirement
    • Installation

      • Supported operating systems for TeamViewer (Classic)
      • Windows

        • Install TeamViewer (Classic) on Windows
        • Install TeamViewer Host via the QuickSupport module
        • Uninstall TeamViewer (Classic) on Windows
      • macOS

        • Install TeamViewer (Classic) on macOS
        • Uninstall TeamViewer (Classic) on macOS
      • ChromeOS

        • Install TeamViewer on Chrome OS
    • Update

      • Enable auto-update for TeamViewer (Classic)
      • Update TeamViewer (Classic) on Linux
    • Modules

      • Full version
      • Create a Custom Full Client
      • Create a TeamViewer Button on your website
      • Custom Host
      • QuickSupport
      • Custom QuickSupport
      • Management Console - General information
      • Portable
      • Web Client
    • Remote control

      • Connect via TeamViewer (Classic)
      • Remote control a Mac
      • Connection methods

        • Remote control via attended access
        • Remote control via Easy access
        • Remote control via One-Time password
        • Remote control via personal password
        • Remote control via random password
        • Use TeamViewer (Classic) in LAN
        • Control UAC during a TeamViewer (Classic) connection
      • In-session features

        • Access the Command Prompt via Remote terminal connection
        • Data flow in connections
        • Execute scripts during a remote session with TeamViewer (Classic)
        • Record a remote session
        • Remote Session Toolbar on Windows
        • Remote Session Toolbar on macOS
        • Transfer Files via the WebClient
        • Transfer files
        • Use Multi-Monitor Support
        • Use key commands in sessions
        • Use remote printing
        • Use the Whiteboard in a remote session
      • Out-of-session features

        • Connection reports
        • Create Charge Rates
        • In-product marketing messages
        • TeamViewer VPN
        • Time out inactive sessions
        • Wake up a device remotely (Classic)
    • Device management

      • Add computers and contacts to your account
      • Advanced Device Grouping
      • Assign a device to your account
      • Assign a settings policy to your devices
      • Create a settings policy
      • Custom Device Information
      • Delete a group from your Computers and Contacts using API
      • Delete devices in bulk
      • Device Groups
      • Managed Devices - General information
      • Migrate a device to a Device group
      • Migrate your devices
      • Permissions management in Device Groups
      • Share groups
      • TeamViewer policy settings
      • Unmanage devices in bulk
    • Company management

      • All about the TeamViewer company profile
      • Use a Master Account for your company profile
      • Service Queue
      • Automated service case assignment
    • User management

      • Managed Users
      • Bulk change users' permissions
      • Company Address Book
      • User roles

        • Create User Roles
        • Assign User Roles
        • Update User Roles
        • Delete User Roles
    • Deployment

      • Mass deployment on Windows - Overview (Legacy)
      • Mass deployment on Windows - User Guide (Legacy)

        • Modules and deployment methods - 1/6 (Legacy)
        • Create your custom TeamViewer module - 2/6 (Legacy)
        • Recommended scripts - 3/6 (Legacy)
        • Manage your settings - 4/6 (Legacy)
        • Assignment options - 5/6 (Legacy)
        • Keep your clients up-to-date - 6/6 (Legacy)
      • Mass deployment on macOS
      • Apply your customization to an installed module
      • Download the MSI package
      • Deploy TeamViewer via GPO
      • Export settings for Host deployment
      • Mobile

        • Configure Android Apps with MDM
        • Configure iOS Apps with MDM
        • Deploy TeamViewer Host for Android
        • Custom Android Host
    • Security

      • Best practices

        • Best practices for secure unattended access
        • Restrict access for connections
      • Data Privacy Commitment

        • TeamViewer and CCPA
        • TeamViewer and GDPR
        • TeamViewer and LGPD
      • General information

        • Zero Knowledge Account Recovery
      • Multi-Factor Authentication

        • Activate two-factor authentication
        • Deactivate two-factor authentication
        • Disable two-factor authentication enforcement from company members
        • Enforce two-factor authentication on company members
        • FAQ on SMS Validation
        • Remove two-factor authentication from company members
        • Reset two-factor authentication on company members
        • SMS Validation
        • Security codes and apps for two-factor authentication
        • Set up your TeamViewer account if two-factor authentication is enforced
      • Security features

        • Two-factor authentication for connections
        • Biometric Protection
        • Brute-Force Protection
        • Download Custom Black Screen
        • Protect TeamViewer options
        • Save connection passwords temporarily
        • TeamViewer fingerprint
      • Trusted Devices

        • Trusted Devices
        • Trust Management for Trusted Devices
        • Trust devices via push notification
        • Trust devices via push notification using your smartwatch
    • Mobile

      • Connections From Mobile to Mobile Devices
      • Dashboard in connections to mobile devices
      • TeamViewer mobile apps in a commercial environment
      • Android

        • Remote control an Android device via attended access
        • Remote control an Android device via unattended access
        • Universal add-on for Android
        • Allow the remote control of Zebra devices
        • Allow the remote control of Zebra devices (via unattended access)
        • Android Host
        • FAQ : Remote control for Android
        • Improved Android Apps
        • Supported manufacturers for remotely controlling Android devices
        • Touch Interactions vs Mouse Interactions on Android
      • iOS

        • Share the screen on your iPad/iPhone
        • In-App purchase on iOS
        • Interaction Methods on iOS
        • Load correct QuickSupport on iPad
    • Licensing

      • License Activation Guides - Overview
      • License activation

        • Activate your Business license
        • Activate your Business license (for v11 and v12)
        • Activate your Premium or Corporate license
        • Activate your Remote Access license (TeamViewer (Classic))
        • Activate your Remote Support Lite license
        • Activate your Remote Support Pro license
        • Activate your Remote Work Lite license
        • Activate your Remote Work Pro license
        • Activate your Remote Worker(s)
        • Deactivate (remove) devices from the Business license
        • Your trial period has expired
      • Payment

        • All about Payment
        • This device has been blocked
      • Purchase

        • Licenses overview
        • TeamViewer for Non-profit Organizations
      • Personal use

        • For personal use
        • What is "private use"?
        • Commercial use suspected
      • Subscription

        • All about subscription
        • Channel Groups
        • Session limit reached
        • TeamViewer Product Lifecycle Policies
    • Integrations

      • 3rd Party Integrations

        • BOSS Solutions Integration - Installation and User Guide
        • Cherwell Service Management Integration - Installation and User Guide
        • IBM MaaS360 Integration - Installation and User Guide
        • Jira Cloud - Configuration Guide
        • Jamf Pro Integration - Installation and User Guide
        • MobileIron Integration - Add TeamViewer apps to macOS Mojave accessibility
        • MobileIron Integration - Installation and User Guide
        • Philips Monitor Integration - TeamViewer Host Installation and Assignment
        • ServiceNow Integration - TeamViewer Remote Support
        • Splunk Integration - Connection Reporting
        • TeamViewer as Azure VM Extensions
        • Zendesk Chat Integration - Installation and User Guide
        • Zendesk Support Integration - Installation and User Guide
      • Core Integrations

        • Active Directory Connector (AD Connector)
        • TeamViewer Mobile Software Development Kit (SDK)
        • TeamViewer API
        • Remote Access API Integration Guide
    • Remote Management

      • Remote Management User Guide
      • Supported operating systems for Remote Management
      • Monitoring

        • Contact Book - Webhook integration
        • Monitor configuration migration from Monitis to TeamViewer Web Monitoring
      • How to grant full disk access on MacOS

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