Maximize Your Uptime

Remote Device Monitoring by TeamViewer

Keep your IT systems running smoothly and ensure stability and security of your IT systems.

TeamViewer Monitoring is part of our TeamViewer Monitoring & Asset Management product.

Prevent downtime and inconvenient service calls

Remote Device Monitoring for MSPs, SMBs and Enterprises

Proactively monitor your Windows, macOS, and Linux devices – TeamViewer Monitoring provides early recognition of problems in your IT infrastructure and warns you immediately. Stay one step ahead of problems and prevent costly downtime and data loss.

Windows, macOS, and Linux support
Reduce your downtime – keep your devices running smoothly
Customizable – tailor monitoring to your needs

Faster Reaction Time

Define checks and thresholds, and receive alerts when these are reached.

Less Downtime

Perform maintenance and prevent unplanned downtime.

Save Money

Provide IT systems free of interruptions, prevent potential data loss, and keep productivity high.

MONITORING CHECKS

Monitor various important aspects of your IT

Disk space

Time for a clean-up? You will be notified as soon as the remaining free space on one of your devices falls below a certain percentage.

Disk health

Avoid unnecessary data loss: be notified if any disks on your device are reporting S.M.A.R.T. errors, so you can backup important data before failure.

CPU usage

A server is showing a high CPU load? Something might be up! Set a CPU usage threshold and be notified when a processor exceeds it.

Antivirus software

Don’t take your chances. Receive an alert when the antivirus software on a device is outdated or not installed at all.

System update

Keep your systems updated. Be notified if a system update becomes available, and patch your devices remotely with integrated patch management.

Memory usage

Spot memory leaks and abnormal behavior by setting a memory threshold and receiving notifications as soon as a respective device falls below it.

Firewall

A disabled firewall poses one of the biggest risks to your systems. TeamViewer Monitoring will notify you if there is no firewall running on the device.

Online state

Have peace of mind knowing that your device is up and running and be notified if it goes offline. You can choose to be notified within seconds of a device going offline.

Event logs

What software has been installed? Has there been a bad log-on attempt? Monitor all kinds of events on your devices. Be notified, or simply log when a specific event in the event log is discovered.

Windows services

Receive a notification when a specific Windows service has stopped running. With TeamViewer Monitoring, you also have the ability to remotely start and stop services.

Processes

A stopped process can interfere with the productivity of an end-user, or can even stop an entire production line. Monitor critical processes and be notified immediately, if one stops working.

Network Adapter Traffic

The server seems to be online but isn’t sending data? There’s a workstation sending way more data than it’s supposed to? Set minimum and maximum thresholds for incoming as well as outgoing traffic, and be alerted if the traffic is not within those limits.

EFFORTLESS MANAGEMENT

Remote Task Manager

Manage processes and services remotely.

Provide your clients with a faster, more seamless and less intrusive support – The built-in remote task manager lets you view and manage all running processes and services on your devices remotely from your central TeamViewer Remote Management dashboard.

Remote Script Execution

Standardize maintenance and support while reducing time to resolution.

Save time on repetitive and routine tasks by setting up custom scripts. Upload your CMD and PowerShell scripts encrypted into secure storage within your Remote Management dashboard. Whenever needed, simply run any of your scripts on a remote device directly from your TeamViewer Monitoring dashboard – without the need for a TeamViewer remote access session, resulting in zero interruptions for the end user. Regain your productivity, focus more on important tasks by resolving other issues faster, and help more clients along the way.

Custom Monitoring Policies

Cater to the individual needs of your clients and end-users.

Clients, departments, and individual end-users may have different needs and demands when it comes to their IT. It therefore is necessary to address those differences by defining individual monitoring policies.

Define what to check, set individual thresholds and recipients for alerts, and assign those policies to device groups, or just single devices.

Instant Notifications

Never miss a thing – get notified as soon as your attention is required.

Stay one step ahead. You will receive instant alerts via email or in your TeamViewer Computers & Contacts list so you can jump in even before a problem occurs. By defining groups of devices and setting individual check policies, you will get the right alert at the right time.

A MONITORING SOLUTION FOR ALL COMPANIES

Remote Device Monitoring for

Managed Service Providers

Know about problems before your clients do and amaze them with your superb IT service.

Small and Medium sized Businesses

Reduce the amount of service calls by proactively monitoring your IT, and planning maintenance instead.

Enterprises

You are dealing with thousands of devices? No worries! Monitor the health of your IT through a single pane of glass.

API

Deploy TeamViewer Monitoring via API

TeamViewer provides a web-based API that allows you to deploy TeamViewer Monitoring & Asset Management to your devices without using the TeamViewer Management Console interface.

The API uses REST to communicate with your application and the secure authorization standard OAuth 2.0 to manage access to all data.

Jump right into it by downloading our API documentation.

Download API Documentation

And there is more!

TeamViewer Monitoring is part of our TeamViewer Monitoring & Asset Management product, which has much more in store for you.

Detect and monitor network devices

Monitor the availability and fault of all network devices such as printers, routers & switches, and more by scanning for all connected devices. Reduce downtime and provide an interruption-free and stable work environment.

LEARN MORE

Get Visibility into Your Systems

Gain valuable insights into your IT infrastructure. Instantly know more about the devices you support by gathering important device information such as their internal and external IP addresses, the hardware they use, as well as installed software.

LEARN MORE

Patch Management

Automatically detect vulnerabilities due to outdated software and deploy patches remotely. Manage patches for operating systems and 3rd party applications from one central location.

LEARN MORE