TeamViewer Assist AR
TeamViewer Assist AR is a remote support solution that provides easy, fast, and secure AR-powered visual assistance to solve problems from anywhere in the world. Experts and field workers can easily communicate efficiently though real-time video calls, 3D annotations, markers, chat, and much more.
Extend your technical support to include remote visual assistance for end customers or deskless workers in your team with TeamViewer Assist AR – an easy-to-use remote support solution that reduces costs and increases productivity.
Unplanned downtime can be caused by several factors including hardware failure, lack of operators, and delays receiving the right fault diagnostics and support. The longer the problem persists, the greater the impact in terms of overhead costs and loss of production.
This is when Assist AR comes into play: offsite experts can easily collaborate with field workers to provide effective troubleshooting guidance.
The growth of remote support has profoundly impacted the way we do business. Transferring information to employees, service providers or customers while reducing travel costs and human resources has never been so easy.
Assist AR accelerates training procedures and increases customer satisfaction by providing real-time contextual communication that makes it feel like both parties are in the same room.
Remote connectivity requires today a level of security that keeps sensitive information protected while maintaining a smooth connection.
That is why Assist AR offers end-to-end 256-bit AES encryption, two-factor authentication, conditional access, SSO, and more. These features ensure that remote support and maintenance can be carried out safely and efficiently.
Spotlight
Let our experts show you exactly how TeamViewer Assist AR works and consult you on what setup would be most beneficial to your company.
