World-Class Privacy
As a company headquartered in Germany, TeamViewer has data protection in its DNA.
Maintaining the Strictest Standards to Safeguard Our Customers’ Data
Data Protection at TeamViewer Is Built on Three Pillars
Our structural framework creates a holistic view of Data Protection and allows us to carry into effect the given legal obligations. This enables everyone within the TeamViewer organization to abide by and work in accordance with GDPR.
TeamViewer recognizes and takes to heart its obligation of accountability for compliance with the principles of data processing according to Art. 5(2) GDPR.
To fulfil the requirements of Art. 30 GDPR, TeamViewer implemented Records of Processing Activities (RoPA)
TeamViewer has implemented and follows a 2-step risk assessment process to meet the Data Protection Risk Management requirements of GDPR (Art. 35 and 36).
To fulfil the requirements of Art. 15-21 GDPR, TeamViewer determined the department Customer Support to manage all incoming Data Subject Requests (DSR).
TeamViewer has implemented an appropriate level of security through established technical and organisational measures (TOMs) that ensure that the requirements Art. 32 in conjunction with Art. 25 GDPR are met.
TeamViewer has established a systematic contractual framework that requires appropriate contracts to be concluded and archived.
TeamViewer has established a Data Protection organization within the company covering governance, policies, and procedures. There is at least one dedicated specialist responsible for the GDPR compliance of each department.
Handling of data protection issues is the responsibility of all employees within the TeamViewer organization with established accountability for defined topics by the Senior Leadership Team (SLT) and the Board of Management.
Data protection is one of our compliance focus areas as described in our Compliance Policy which sets the tone from the top for compliance with EU general data protection regulations.
TeamViewer has an established Deletion Concept which is overseen centrally and actively maintained on an ongoing basis at a departmental level, including retention periods and timelines to ensure a consistent approach to data deletion.
TeamViewer has established a streamlined Data Breach Notification process in accordance with Art. 33 and 34 GDPR.
Trainings / Certifications
TeamViewer has designed and rolled out a structured and holistic Data Protection and Privacy training program which focuses on enhancing awareness for GDPR and fostering a good data protection culture within the organization.
All employees receive regular training on data protection and GDPR topics in person as well as via the TeamViewer internal Learning Management Platform. We use externally generated content and also provide internally created content to ensure compressive spread and depth of training.
In addition to the general employee training program TeamViewer has a Qualification Program which provides dedicated GDPR resources with the opportunity to obtain certifications in Privacy and GDPR such as Certified Information Privacy Professional / Europe (CIPP/E). The certification is provided by The International Association of Privacy Professionals (IAPP).

TeamViewer recognizes and takes to heart its obligation of accountability for compliance with the principles of data processing according to Art. 5(2) GDPR.
To fulfil the requirements of Art. 30 GDPR, TeamViewer implemented Records of Processing Activities (RoPA)
TeamViewer has implemented and follows a 2-step risk assessment process to meet the Data Protection Risk Management requirements of GDPR (Art. 35 and 36).
To fulfil the requirements of Art. 15-21 GDPR, TeamViewer determined the department Customer Support to manage all incoming Data Subject Requests (DSR).
TeamViewer has implemented an appropriate level of security through established technical and organisational measures (TOMs) that ensure that the requirements Art. 32 in conjunction with Art. 25 GDPR are met.
TeamViewer has established a systematic contractual framework that requires appropriate contracts to be concluded and archived.
TeamViewer has established a Data Protection organization within the company covering governance, policies, and procedures. There is at least one dedicated specialist responsible for the GDPR compliance of each department.
Handling of data protection issues is the responsibility of all employees within the TeamViewer organization with established accountability for defined topics by the Senior Leadership Team (SLT) and the Board of Management.
Data protection is one of our compliance focus areas as described in our Compliance Policy which sets the tone from the top for compliance with EU general data protection regulations.
TeamViewer has an established Deletion Concept which is overseen centrally and actively maintained on an ongoing basis at a departmental level, including retention periods and timelines to ensure a consistent approach to data deletion.
TeamViewer has established a streamlined Data Breach Notification process in accordance with Art. 33 and 34 GDPR.
Trainings / Certifications
TeamViewer has designed and rolled out a structured and holistic Data Protection and Privacy training program which focuses on enhancing awareness for GDPR and fostering a good data protection culture within the organization.
All employees receive regular training on data protection and GDPR topics in person as well as via the TeamViewer internal Learning Management Platform. We use externally generated content and also provide internally created content to ensure compressive spread and depth of training.
In addition to the general employee training program TeamViewer has a Qualification Program which provides dedicated GDPR resources with the opportunity to obtain certifications in Privacy and GDPR such as Certified Information Privacy Professional / Europe (CIPP/E). The certification is provided by The International Association of Privacy Professionals (IAPP).
