Supercharge Freshworks support with remote access

Enhance your Freshworks support services with TeamViewer’s AI-powered capabilities

The TeamViewer integration for Freshservice, Freshdesk, and Freshchat empowers IT administrators and customer support specialists to securely access and control corporate devices remotely from within Freshworks, with TeamViewer’s AI-powered Session Insights now visible directly in Freshworks to help teams document support activity and resolve issues faster.

Reduce downtime on devices and boost productivity by offering on-demand remote access, control, and AR visualizations – for fast troubleshooting. And TeamViewer’s GDPR-compliant, end-to-end encrypted solution ensures your corporate data is always protected.