This article applies to all TeamViewer Assist AR (formerly TeamViewer Pilot) users.
Supporter
For the supporter, the TeamViewer client is available for the following operating systems:
Windows
- Windows 11 (25H2)
- Windows 11 on ARM (on 32-bit x86 and 64-bit x64 emulation)
- Windows 11 (24H2)
- Windows 11 (23H2)
- Windows 11 (22H2)
- Windows 10 October 2022 Update (22H2)
macOS
- macOS 26 (Tahoe)
- macOS 15 (Sequoia)
- macOS 14 (Sonoma)
- macOS 13 (Ventura)
Web
The TeamViewer web client works for outgoing connections from computers using the following browsers:
- Chrome
- Firefox*
- Opera
- Edge
- Safari (15 or higher)
It is possible to connect to the TeamViewer full version, Host, and QuickSupport running on Windows, macOS, and Linux, as well as to mobile devices.
Additionally, you can connect to session codes from the Management Console.
* The web client is currently not working with Firefox 96.
Android
- TeamViewer Remote Control: Android 8 or later.
iOS and iPadOS
- TeamViewer Remote Control: iOS 16 or iPadOS 16 or later.
End user
For the users receiving assistance, the TeamViewer Assist AR app is available for the following operating systems:
Android
Note: For the best AR experience, we recommend using the native applications. Some older Android devices might not support AR and thus come with limited AR features (Android-supported devices)
iOS
Note: The TeamViewer Assist AR app only functions on devices that support ARKit. Here is the list of devices that support ARKit (iOS): Click here
Mobile web app
The mobile web app provides users with installation-free access via an invitation link.
Supported smart glasses
- Vuzix
- M300
- M400
- M4000
- RealWear
- HMT-1
- Navigator 500
- Navigator 520
- Almer
- Arc2