Take control of your shop floor with industrial remote access you can trust

To overcome these challenges, businesses are turning to remote access and support. TeamViewer Tensor for operational technology is a market-leading remote access solution specifically designed for manufacturing environments, that’s secure by design.

The platform allows you to access a wide range of endpoints. Using a single intuitive interface, you can enable fast, secure and encrypted remote access to your shop floor for your own staff and for external vendors.

The Agentless Access feature enables you to remotely access individual endpoints on the shop floor, such as human-machine interfaces (HMIs) and programmable logic controllers (PLCs), without installing the TeamViewer client on every endpoint. This helps you ensure seamless, secure, and compliant operations.

To protect every connection to the shop floor, TeamViewer Tensor for operational technology provides a range of zero-trust features. Every remote session is secured using Single Sign-on authentication and is encrypted end to end.

Using Conditional Access, you can define and enforce rules to manage who connects, where, when, and how, giving you complete visibility and control across every access point. And you can set those rules to expire when you expect their need for access to be over.

TeamViewer Tensor for operational technology enables you to unify all your remote access and support across your corporate IT and the shop floor in a single platform. This simplifies and streamlines workflows for better maintainability and more security across your environment.

Its advanced security features are robust enough to protect even remote connections to inherently insecure devices, such as legacy systems that you could not access previously. And using its auditability feature, you can collect, collate, and easily access detailed information for every connection. So, proving compliance is easy.

Summary

TeamViewer Tensor has been designed to address the challenges faced by operators of modern manufacturing environments. It enables your support staff and external stakeholders to deliver timely, high-quality support and minimize costly downtime.

Using advanced security features such as Conditional Access and Agentless Access, the platform provides you with zero-trust remote access to the shop floor. And because it comes with advanced, granular monitoring, reporting, and auditing features, TeamViewer Tensor for operational technology makes it easy to demonstrate best practice and compliance with standards such as NIS2.