MIAMI / BRACKLEY / GÖPPINGEN — April 30, 2026 — Ahead of the Formula 1 Miami Grand Prix, TeamViewer today announced that the Mercedes-AMG PETRONAS F1 Team has upgraded from TeamViewer Tensor to TeamViewer ONE, the company's platform for Autonomous Endpoint Management (AEM). It gives the Team real-time visibility and control across thousands of IT/OT endpoints, from the Brackley factory to the trackside garage. TeamViewer ONE leverages AI to detect and resolve issues before they affect operations, critical in an environment where even minor IT problems can change a race outcome.
Toto Wolff, Team Principal and CEO, Mercedes-AMG PETRONAS F1 Team, said: “During a race, I rely on dozens of streams of data from telemetry to weather to radio, and the technology behind it has to work without fail. In Formula 1, every vendor has to earn their place. There are no free passes. TeamViewer delivers on the two things we never compromise on: reliability and performance. Moving to TeamViewer ONE is a deliberate step up, and a signal that our partnership is built for where this sport is heading, not just where it is today.”
“In Formula 1, every millisecond counts, and every euro under the cost cap has to earn its place,” said Michael Taylor, IT Director, Mercedes-AMG PETRONAS F1 Team. “TeamViewer has been part of our operation for years, long before our official partnership, so we already knew the technology held up under pressure. Moving from Tensor to TeamViewer ONE was the logical next step. The business case is clear: less downtime, better data, and real productivity gains across the Team.”
Oliver Steil, CEO, TeamViewer, said: “The Mercedes-AMG PETRONAS F1 Team runs one of the most demanding IT environments in sport. Thousands of critical endpoints, zero tolerance for downtime, and real-time operations that span factory, office, and trackside simultaneously. That is exactly the environment TeamViewer ONE was built for. If it holds up there, it holds up anywhere.”
Built for zero-tolerance environments
In Formula 1, the margin for IT disruption is effectively zero. A laptop that stalls in the garage or a radio feed that drops mid-stint is not a support ticket but a mission-critical problem to be fixed in real time. TeamViewer ONE makes that possible with a unique combination of endpoint management, secure remote connectivity, and Digital Employee Experience (DEX) as the operational core of TeamViewer's AEM strategy. Because the platform runs locally on devices, trackside operations do not pause when the network does.
What makes autonomous IT work at this scale is data. TeamViewer ONE runs a closed-loop learning system that detects anomalies, triggers remediation, and resolves IT issues before they become problems for the user. It draws on two proprietary data streams at scale: expert knowledge capture from remote support sessions and deep device telemetry. TeamViewer has now surpassed one million AI support sessions, with more than 300,000 added in March alone, each one sharpening the platform further. Autonomous Endpoint Management is emerging as the next major shift in IT operations, with mainstream adoption expected by 2029. TeamViewer is building the data foundation and platform to lead it.