Remote Management and TeamViewer Remote provide a comprehensive view of your endpoints all in one location. Remote Management services are available for the following operating systems below.
The following article applies to all Remote Management customers currently using TeamViewer Remote.
Note: The following article pertains to customers currently using TeamViewer Remote; for assistance with TeamViewer (Classic) and Remote Management services, please see this article.
- TeamViewer Monitoring
- TeamViewer Asset Management
- TeamViewer Endpoint Protection
- Endpoint Detection and Response
- TeamViewer Backup
- Monitoring and Asset Management (Classic)
TeamViewer Monitoring
To use TeamViewer Monitoring, the device you want to monitor must run one of the following operating systems:
Note: TeamViewer 15.48.5 (full version or Host) or later must be installed regardless of the operating system.
Windows
- Windows 11 (22000 or higher) x64 / 10 (1607 or higher) x64 / 8.1 x64 / 7 SP1 (w/ extended security updates installed)
- Windows Server 2022 / 2019 / 2016 / 2012 R2 / 2012
- The antivirus software check is not available for server operating systems.
Note: 1E technology services currently only support the Windows operating system (x64).
macOS
Note: Apple silicon Macs are supported.
- macOS 12 (Monterey)
Legacy macOS
The versions below are no longer actively supported, but they can continue to be used with TeamViewer Monitoring and TeamViewer 15.48.5 installed.
- macOS 11 (Big Sur)
TeamViewer Asset Management
To use TeamViewer Asset Management, the device must run one of the following operating systems:
Note: TeamViewer 15.48.5 (full version or Host) or later must be installed regardless of the operating system.
Windows
- Windows 11 (22000 or higher) x64 / 10 (1607 or higher) x64 / 8.1 x64 / 7 SP1 (w/ extended security updates installed)
- Windows Server 2022 / 2019 / 2016 / 2012 R2 / 2012
macOS
- macOS 12 (Monterey)
Legacy macOS
The versions below are no longer actively supported but can continue to be used with TeamViewer Asset Management and TeamViewer 15.48.5 installed.
- macOS (Big Sur)
TeamViewer Endpoint Protection
To use TeamViewer Endpoint Protection, the device you want to protect must run one of the following operating systems:
Please note that TeamViewer 15.48.5 (full version or Host) or later must be installed regardless of the operating system.
Windows
- Windows 11 (22000 or higher) x64 / 10 (1607 or higher) x64 / 8.1 x64 / 7 SP1 (w/ extended security updates installed)
- Windows Server 2022 / 2019 / 2016 / 2012 R2 / 2012
Note: Windows devices with ARM processors are not currently supported. More information is here.
macOS
Note: Apple silicon Macs are supported.
- macOS 12 (Monterey)
Legacy macOS
The versions below are no longer actively supported but can continue to be used with TeamViewer Endpoint Protection and TeamViewer 15.48.5 installed.
- macOS 11 (Big Sur)
Linux
- Debian 9, Red Hat Enterprise Linux 7, Red Hat Enterprise Linux 8, Ubuntu 22.04, Ubuntu 20.04 LTS, Ubuntu 18.04 LTS, CentOS 7, SUSE Linux Enterprise Server 15
Endpoint Detection and Response - Malwarebytes Integrated
To use Endpoint Detection and Response, the device you want to protect must run one of the following operating systems:
Please note that TeamViewer 15.48.5 (full version or Host) or later must be installed regardless of the operating system.
Windows
- Windows 11 (22000 or higher) x64 / 10 (1607 or higher) x64 / 8.1 x64 / 7 SP1 (w/ extended security updates installed)
- Windows Server 2022 / 2019 / 2016 / 2012 R2 / 2012
Note: Windows devices with ARM processors are not currently supported. More information is here.
macOS
Note: Apple silicon Macs are supported.
- macOS 12 (Monterey)
Legacy macOS
The versions below are no longer actively supported but can continue to be used with Endpoint Detection and Response and TeamViewer 15.48.5 installed.
- macOS 11 (Big Sur)
Linux:
- Red Hat Enterprise Linux 7, Red Hat Enterprise Linux 8, Ubuntu 22.04, Ubuntu 20.04 LTS, Ubuntu 18.04 LTS, CentOS 7, CentOS 8
Note: TeamViewer 15.26 or later is required on Ubuntu 22.04.
TeamViewer Backup
To use TeamViewer Backup, the device you want to back up must run one of the following operating systems:
Please note that TeamViewer 15.48.5 (full version or Host) or later must be installed regardless of the operating system.
Windows
- Windows 11 (22000 or higher) x64 / 10 (1607 or higher) x64 / 8.1 x64 / 7 SP1 (w/ extended security updates installed)
- Windows Server 2022 / 2019 / 2016 / 2012 R2 / 2012
macOS
Note: Apple silicon Macs are supported.
- macOS 12 (Monterey)
Legacy macOS
The versions below are no longer actively supported but can continue to be used with TeamViewer Backup and TeamViewer 15.22 installed.
- macOS 10.14 (Mojave), 10.15 (Catalina), 11 (BigSur)
Monitoring & Asset Management (Classic)
To use Monitoring & Asset Management (Classic), the device you want to monitor must run one of the following operating systems:
- Windows 11 / 10 / 8.1 / 8
- Windows Server 2022 / 2019 / 2016 / 2012 R2 / 2012 / 2008 R2 / 2008
Note: The antivirus software check is not available for server operating systems.
- TeamViewer 14.5.1691 full version or Host (or later) must also be installed.
- Linux Debian, the majority of distributions(deb) supported, works from TeamViewer 14.1.9025, released in January 2019.
- Linux ARM, Rasbian, and other ARM distributions based on Debian
- MacOS 10.12 (Sierra), 10.13 (HighSierra), 10.14 (Mojave), 10.15 (Catalina) 11.2-5 (Big Sur), 12 (Monterey), 13 (Ventura)
- Apple silicon Macs are supported
- TeamViewer 14.5 or later must be installed.