Knowledge Base
Tensor license - Feature overview
Last Modified: 15 ธ.ค. 2025
In this article, you'll find an overview of all the features that are available for the Tensor license.
This article applies to all TeamViewer users who are interested in a Tensor license.
Security
- Manage access for users in your company - Granular Access Management to protect devices
- Fundamental Security overview - 256 bits AES encryption
- Trusted Devices
- Two-factor authentication
- Block and allowlist
Platform Coverage
Remote administration and support
- TeamViewer Remote Session Toolbar on Windows - VoiP, Video, Chat during remote control session
- Switch sides
- Open a file transfer session - File Transfer
- File transfer queuing
- Service Queue - Service Queue with TeamViewer Remote
- QuickSupport
- Assign service cases to other technicians
- Service case creation per hour (Default: 60)
- Service case notifications
- Service case chat
- Service case reporting
- Customer Satisfaction Rating
- SOS Button
- Install TeamViewer Host via the QuickSupport module
- Terminal server support (connect into user sessions)
- Use TeamViewer (Classic) on Windows servers
- Record and playback remote sessions
- Connection reports
- Create Charge Rates
User and Device Management
- Mass deployment
- Device Management
- Managed Devices - General information
- Device groups explained
- Licensed users (number depends on license)
- Number of licenses manageable with one account
- Dedicated Connection Groups
- Find nearby contacts
- Group sharing Share groups
- (Device) Policies – number of policies (Default: 60)
- Set device Policies via API - TeamViewer API
- User management - Managed Users
- Custom Device Information
- Create Groups & Subgroups for Computers & Contacts list - Device Groups
- Company Address Book
Enhanced function for large enterprises
- Conditional Access Router - Standard Conditional Access Router includes 1 router, up to 100 parallel sessions (more parallel sessions available with additional Router)
- Restrict/allow access for a specific time slot
- Auditability (Audit log and API)
- Security Key Redirection
- Hide functionalities in Full and Host client
- Single Sign-On (SSO)
- Activate your Remote worker(s)
Software integrations
- Microsoft Entra ID Integration - SCIM Configuration
- TeamViewer API
- Web API rate limit - 48.000 requests per 24 h
- Web Chat SDK
- FreshService Integration - Installation and User Guide
- Zendesk Chat Integration - Installation and User Guide
- Zendesk Support Integration - Installation and User Guide
- JIRA Integration - Configuration Guide
- ServiceNow Integration - TeamViewer Remote Support
- Microsoft Dynamics Integration - Installation and User Guide
- Jamf Pro Integration - Installation and User Guide
- Active Directory Connector (AD Connector)
- REACH API
Service
- Manage your subscription via the Customer Portal
- Support via phone
- Support via support request (ticket)