Stop chasing tickets—start fixing issues before they happen

TeamViewer DEX Essentials empowers IT teams to resolve performance problems proactively with real-time insights, built-in remediation, and measurable results.

DEX Essentials as seen in the TeamViewer client

IT shouldn’t be reactive

Today’s digital workspaces demand more than traditional monitoring. DEX Essentials gives IT teams the tools to spot and solve issues silently—without interrupting work.

Detect, fix, and validate—without the noise

DEX Essentials combines real-time visibility with automation and impact tracking to prevent disruption before it starts.

  • Detect: Surface common IT issues before they slow down users.
  • Fix: Use out-of-the-box automation to respond immediately.
  • Validate: Show how IT makes a measurable business impact.

Silently manage what matters most

Whether it's sluggish devices, unstable networks, or app crashes, DEX Essentials monitors and remediates the most common sources of digital disruption.

  • Performance: Eliminate device lag before it affects output.
  • Applications: Spot and fix crashes across core tools.
  • Operating systems: Maintain stability without user interruption.
  • Security services: Ensure antivirus software, patching, and policies are running properly.
  • Networking: Preempt Wi-Fi and VPN failures before support tickets roll in.

Start preventing problems before they impact work

DEX Essentials helps you stay ahead of disruption with proactive detection, automation, and validation—all from one friendly interface.