How Using RMM and TeamViewer Benefits Your Business

RMM software is perfect for remotely monitoring client endpoints, computers, and networks.

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2.0+ Billion

Connected Devices

40+ Million

Sessions Daily

> 500,000

Satisfied Customers

> 200 Million

Active Users

What Is Remote Monitoring and Management and How Can It Help?

Remote monitoring and management, better known as RMM, is software designed primarily for the use of monitoring client endpoints, computers, and networks from a remote location. This type of software is useful for businesses for many reasons, including saving on costs, and increasing efficiency and security:

  • Higher visibility into systems / more oversight
  • Increased reaction speeds and faster mean time to recovery (MTTR) due to more insights
  • Less downtime due to proactive maintenance instead of reactive service calls
  • Prevention of IT problems and costly data loss
  • Keeping up end-user efficiency through providing an IT free of interruptions and hiccups

Remote management software from TeamViewer can support IT departments with the following:

  • Remote device monitoring
  • Network device monitoring
  • Patch management
  • Asset management
  • Endpoint protection
  • Backup services

What Are the Most Important RMM Software Functions?

support team man and woman working on a TeamViewer RMM Software

For MSPs (managed service providers) and break/fix providers that need to check their clients’ network activities via remote devices, RMM can assist with the management and control of a well-organised network infrastructure. TeamViewer has created software that can help collect valuable data concerning the status and condition of client systems and networks, as well as provide up-to-date reports and easy control via a simple dashboard. Remote monitoring and management software is able to find and solve IT issues – including potential data breaches – long before clients are even aware of them. This means patches and software installations are administered without the need of an IT employee to even set foot inside a building.

What Are the Advantages of RMM Tools?

man wearing glass working on laptop using TeamViewer RMM tools

Remote network management can assist a business in a variety of ways:

  • Ensures the stability of the network and computers
  • Improves the running and duration of client devices and systems
  • Helps end-users receive a better product and service (assisting with customer satisfaction)
  • Assists SMBs automate and monitor networks cost-effectively
  • Fast and responsive IT support from a remote location
  • Spots smaller errors early on to prevent complicated issues later down the line
  • Transforms older, outdated networks into modern systems with new and regular updates

Remote maintenance software from TeamViewer can check on several computer network elements, including CPU usage, firewalls and antivirus programs, as well as the system status and any potential interruptions. Problems can be fixed quicker and downtime bypassed with the use of RMM tools.

REMOTE MONITORING AND MANAGEMENT

What Is Remote Monitoring and Management and How Can It Help?

Remote monitoring and management, better known as RMM, is software designed primarily for the use of monitoring client endpoints, computers, and networks from a remote location. This type of software is useful for businesses for many reasons, including saving on costs, and increasing efficiency and security:

  • Higher visibility into systems / more oversight
  • Increased reaction speeds and faster mean time to recovery (MTTR) due to more insights
  • Less downtime due to proactive maintenance instead of reactive service calls
  • Prevention of IT problems and costly data loss
  • Keeping up end-user efficiency through providing an IT free of interruptions and hiccups

Remote management software from TeamViewer can support IT departments with the following:

  • Remote device monitoring
  • Network device monitoring
  • Patch management
  • Asset management
  • Endpoint protection
  • Backup services
FUNCTIONS

What Are the Most Important RMM Software Functions?

support team man and woman working on a TeamViewer RMM Software

For MSPs (managed service providers) and break/fix providers that need to check their clients’ network activities via remote devices, RMM can assist with the management and control of a well-organised network infrastructure. TeamViewer has created software that can help collect valuable data concerning the status and condition of client systems and networks, as well as provide up-to-date reports and easy control via a simple dashboard. Remote monitoring and management software is able to find and solve IT issues – including potential data breaches – long before clients are even aware of them. This means patches and software installations are administered without the need of an IT employee to even set foot inside a building.

BENEFITS

What Are the Advantages of RMM Tools?

man wearing glass working on laptop using TeamViewer RMM tools

Remote network management can assist a business in a variety of ways:

  • Ensures the stability of the network and computers
  • Improves the running and duration of client devices and systems
  • Helps end-users receive a better product and service (assisting with customer satisfaction)
  • Assists SMBs automate and monitor networks cost-effectively
  • Fast and responsive IT support from a remote location
  • Spots smaller errors early on to prevent complicated issues later down the line
  • Transforms older, outdated networks into modern systems with new and regular updates

Remote maintenance software from TeamViewer can check on several computer network elements, including CPU usage, firewalls and antivirus programs, as well as the system status and any potential interruptions. Problems can be fixed quicker and downtime bypassed with the use of RMM tools.

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Why Use Remote Monitoring and Management with Teamviewer?

IT guy wearing headset working on TeamViewer Remote Control RMM

A Customisable RMM Software

In addition to the major benefits of remote and network device monitoring, patch and asset management, as well as endpoint protection and backup options, TeamViewer’s RMM software has the added bonus of being completely customisable to fit your remote management policies and requirements. It’s possible to regulate the intervals of automatic checks, when real-time alerts and automated responses are necessary to send, and the amount of devices you need RMM for. This means in-house IT teams are able to spend time on other areas of the infrastructure and have to make fewer visits to check on systems.

RMM Tool with Reliable Alerting

Lastly, a remote maintenance program like TeamViewer is able to send businesses urgent emails or mobile alerts in case of an emergency, such as network crashes, security breaches, or any vulnerabilities that should be addressed as soon as possible. Companies can modify which (if any) incidents they need to be notified about and these settings can be changed at any point thanks to the many customisation options.

Request a Demo

If you like the sound of RMM from TeamViewer and how it could positively impact your company, remember that it’s simple to request a demo and benefit from our remote management software right away. If you’re after a complete overview of the most important aspects of an IT system in one dashboard, the option to view reports on your devices’ hardware and installed software, as well as receiving endpoint data protection and safeguarding against malicious attacks, then TeamViewer’s remote monitoring and management solutions are for you.

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