Use the service desk solution built into TeamViewer
TeamViewer Premium and Corporate licenses include a full-featured service desk solution called servicecamp, which helps you provide efficient and personal customer support. Utilize TeamViewer’s remote desktop capabilities in conjunction with servicecamp to get the best of remote control, collaboration, and service desk features.
Set up your personal servicecamp now.
Need a better alternative to your department’s shared inbox?
Whether you work in legal, HR, office management, marketing, or another field providing services to the rest of the organization, your team probably works with a shared email inbox. servicecamp supports your collaborative efforts by effectively organizing your shared space.
Obtain clear ownership of incoming tasks and clear visibility on their status. You can even make the status of a ticket visible to colleagues and customers in the customer portal.
Use servicecamp to become more productive as a team by recognizing which tasks or projects in your shared inbox are in progress, completed, or ready to start. All feedback on the task is documented and visible in a central place so that nothing gets lost.
What will servicecamp cost me?
With a TeamViewer Premium or Corporate subscription license, servicecamp comes at no additional cost!
Premium subscriptions include 3 staff agents, and Corporate subscriptions include 5 staff agents.
Additional staff agents are available for purchase:
How can I try out servicecamp?
Click below to get started.
If you have any questions, you can find answers in our friendly community or contact TeamViewer Sales directly.