Knowledge Base

Back to support overview

The Security Center helps administrators to monitor and strengthen the security of their company’s TeamViewer environment.

This initial release includes the first of three security pillars: Users. This section provides a centralized overview of your users' security status and offers actionable recommendations to help you immediately improve the security posture of your TeamViewer environment.

This article applies to Premium, Corporate, or Tensor license holders.

How to access the Security Center

To open the Security Center, please follow the instructions below:

  1. Sign in to your administrator TeamViewer account within the TeamViewer client or via https://web.teamviewer.com/.
  2. Go to the Admin settings.
  3. Within the Organization management section, click Security Center.

Strengthen your users’ security

The Users section helps administrators identify potential risks related to user accounts and apply best practices to secure them. The system automatically checks several key criteria and provides actionable buttons to resolve issues.

Secure accounts with two-factor authentication or Single Sign-On

To enhance access security, TeamViewer checks whether user accounts are secured with either two-factor authentication (2FA) or Single Sign-On (SSO). Enabling one of these methods is critical for protecting your organization from unauthorized access.

  • 2FA adds a second layer of verification to user logins, providing enhanced protection.
  • SSO (Tensor only) centralizes user authentication, enforces strong password policies, and ensures secure access through your identity provider.

Note: If SSO is not enabled, 2FA becomes mandatory to ensure adequate protection.

Reduce the number of admin users

The system identifies how many admin users exist within your organization. Keeping the number of admin users to a minimum helps:

  • Reduce the risk of unauthorized configuration changes.
  • Ensure tighter control over user and system permissions.

While there is no hard limit, we recommend minimizing admin accounts wherever possible.

Enable connection reports for all users (Premium, Corporate, or Tensor plans only)

For improved transparency and auditing, you can enable connection reports to track user activity across the organization. This feature helps you:

  • Monitor remote sessions.
  • Enforce security policies.
  • Detect anomalies and ensure compliance.

Enable event logs for full visibility (Tensor license only)

Event logs record detailed information about user actions and changes made within TeamViewer. Enabling event logging allows you to:

  • Review system activities such as logins, permission changes, and configuration updates.
  • Audit compliance with internal and external security requirements.

Take immediate action

Each recommendation in the Security Center includes a clear explanation and a button to take immediate action. This allows administrators to fix issues directly or navigate to the appropriate settings without switching tabs or searching through the platform.