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Remote control via One-Time password

Last Modified 2024. 3. 8.

The One-Time password feature allows users to grant access to their devices for only one remote control session. The user granting the access generates a One-Time password that will only be valid for one incoming connection.

Once the remote control session ends, the One-Time password expires. No connection will be possible using the same password. A new One-Time password needs to be generated to start a new connection.

๐Ÿ“ŒNote: The One-Time Access does not block any additional user from connecting to the target device. Users can still connect via Easy Access and personal password, even when One-Time Access is enabled.

This article applies to all TeamViewer (Classic) users on Windows devices.

How to activate the One-Time password

To activate the One-Time password, please follow the instructions below:

  1. Select the three dots menu (โ‹ฎ).
  2. Click on Enable One-Time Access feature.
    • ๐Ÿ“ŒNote: Alternatively, you can enable the One-Time Access feature via the TeamViewer (Classic) Options under the Security menu. This will temporarily disable the random password (if enabled).
  3. Now, click the three dots menu (โ‹ฎ) again and select Activate One-Time Password.
  4. You are done! You have generated a One-Time password. Your connection partner can now access your device using this One-Time password.

How to disable the One-Time password

  1. Select the three dots menu (โ‹ฎ).
  2. Click on Disable One-Time Access feature.
  3. You are done! The One-Time password is now disabled, and the random password (if enabled) will appear.