Watchdogs will notify you about events happening related to TeamViewer Engage. You will receive an email notification when a specific event occurs.
You can create a new Watchdog by clicking + New Watchdog.
. Start by giving your Watchdog a recognizable name.
Afterwards you will have to select a Type, which defines the condition when the Watchdog triggers.
Finally, you have to select the receiver of the Watchdog by either selecting User(s) or Team(s).
📌Note: Customer Assigned does not have the option to select a receiver because it will trigger for the assigned user.