TeamViewer & Microsoft Teams

Enterprise Integration

TeamViewer Integration Partner:

Microsoft Teams

Instantly add Remote Device Control and AR-Based Remote Support Capabilities to Microsoft Teams
To overcome the challenges of different communication needs, tool preferences, and geographical distance, companies turn to Microsoft Teams for a powerful all-in-one collaboration and communication solution.

The TeamViewer integration with Microsoft Teams extends the platform with remote device control and augmented reality-based remote support capabilities. Product developers or technical support representatives can now leverage instant remote access to devices, live screen sharing, and augmented reality-based visual support. With virtual object tagging, they show team members, customers, or partners how to troubleshoot and resolve any problem quickly and efficiently.

Works with TeamViewer Tensor
as part of the Enterprise Integrations Package

TeamViewer & Microsoft Teams Solution Highlights
Enable AR-Based Remote Support

Enable AR-Based Remote Support

Connect remotely from within Microsoft Teams and use the “see-what-they-see” mode to guide front-line workers or on-site engineers with on-screen virtual pointers for faster issue resolution.

Share Remote Access to Devices and Dev Environments

Share Remote Access to Devices and Dev Environments

Instantly share remote access to the devices and environments needed to develop, test, or demo products directly from the Microsoft Teams hub.

Track TeamViewer Sessions in One Dashboard

Track TeamViewer Sessions in One Dashboard

Available as a personal tab in Microsoft Teams, the TeamViewer dashboard gives an overview of all support session invites, plus active and past connection.

Request TeamViewer Connections via Chatbot

Request TeamViewer Connections via Chatbot

Use Microsoft Teams’ chatbot to initiate connection requests by typing @teamviewer in the command bar or chat message box for an intuitive support workflow.

Get Cross-Platform Remote Support

Get Cross-Platform Remote Support

Get cross-platform remote access and remote control to support devices across Windows, macOS, Android, and iOS.

TeamViewer & Microsoft Teams Integration Benefits

Provide a faster, more efficient and intuitive support workflow when users need it through remote device control and augmented reality remote support features

Empower teams to collaborate more efficiently on projects by sharing remote access to all required devices and environments

How It Works

Getting Started with TeamViewer & Microsoft Teams

1

Setup

Contact us to customize your TeamViewer license based on your needs.

2

Download

Download the TeamViewer integration app from the Microsoft Marketplace.

3

Activate

Log in with your licensed TeamViewer account and you’re good to go!

You can find information on how to install and activate the integration here.

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