This article applies to all TeamViewer users and customers.

What is LGPD

The Brazilian General Data Protection Law (Lei Geral de Proteção de Dados Pessoais; LGPD) is a law that was passed by the National Congress of Brazil on August 14, 2018, and came into effect on August 15, 2020. See: LGPD Brazil - General Personal Data Protection Act (

The LGPD creates a legal framework for the use of personal data of individuals in Brazil, regardless of where the data processor is located. It is closely modeled after the EU´s GDPR.

Like GDPR, the LGPD has an immense influence on data processing activities in and outside of Brazil. 

Similar to the European GDPR and the Californian CCPA, the LGPD brings a degree of long-anticipated consistency to the data protection landscape.


  • provides data subjects with nine rights (Article 18 of the LGPD) that are closely modeled after the rights that European citizens have under GDPR,
  • defines what constitutes personal data,
  • and creates ten legal bases for the lawful processing of personal data.

TeamViewer is committed to LGPD compliance and data privacy. 

TeamViewer Data Privacy Commitment

TeamViewer is a global organization and for us, it is important that the personal information of our customers and our own people is handled in accordance with LGPD, GDPR as well as CCPA.

In our view, the digital economy can only flourish when you connect people, processes, information, and devices in an ethical, meaningful, and secure way. That includes creating an environment in which everyone can easily do business and know their data is safeguarded. We are committed to helping our customers and partners by protecting and respecting personal data, no matter where it is from or where it flows.

What has TeamViewer done to be LGPD-ready?

As part of our continuous focus on information security and data privacy, we have prepared for LGPD through a managed program of activities in the following areas:

  • Policies and procedures 
  • Information Governance
  • Information Security
  • Privacy by Design
  • Third-party management

We have updated our analysis of processing activities as part of our continuous review of how personal information is handled across our business operations, products, and services. Further, TeamViewer does not sell your personal information to third parties. 

Our data protection governance arrangements and privacy mindset ensure that our operations are subject to continuous review to maintain alignment with LGPD.