TeamViewer Asset Management allows an organization to track and analyze its hardware and software assets to ensure efficient management and security compliance and remain on top of all key aspects of its inventory.

TeamViewer Asset Management's reporting feature allows for exporting this information in multiple formats.

How to create a report

To create a report, navigate to the Reporting tab of Asset Management. In the upper right corner, select + Create Report.

Provide a name for the report and then select the report type. Currently, we offer three types of reports:

  • Patch deployments
  • Software deployments
  • Activated devices

You can set a recurring schedule on the following screen to auto-generate the reports. Reports can be scheduled Daily, Weekly, Monthly, or On-demand. Based on the recurring schedule previously set, set the reporting period to cover specific amounts of previous days, weeks, or months.

On the final screen, set the recipients to receive the auto-generated reports. Please note that recipients must be a part of your Company Profile.

When a report is run, it is sent to the recipient selected in a zip file. To learn more about each report type, please select the corresponding report below:

The Patch Deployment report provides in-depth reports of all patches pushed to your devices. The columns of the report include:

  • Device name
  • Patch
  • Status
  • Start time
  • Severity
  • Trigger
  • Trigger time
  • BulletinID
  • Type
  • Device Group   

The Software Deployment report provides in-depth reports of all software updates and installations pushed to your devices. The columns of the report include:

  • Device Name
  • Software pushed to the device
  • Status of the update/installation
  • Start time of the update/installation
  • Trigger time of the update/installation
  • Device Group

The Activated Devices report provides a quick rundown of all devices with TeamViewer Asset Management activated on them. This report helps ensure compliance by providing a list of all devices, regardless of which group they are in.  The columns of the report include:

  • Device Name
  • Policy Name
  • Device Group