This article applies to all TeamViewer users and customers.  

TeamViewer Data Privacy Commitment

On 25 May 2018, the EU General Data Protection Regulation (GDPR) came into force, reflecting the importance of data protection in our increasingly digital world. TeamViewer is a global organization and for us, it is important that the personal information of our customers and our own people is handled in accordance with GDPR.

The new regulation replaces the existing patchwork of directives and national legislation and brings a degree of long-anticipated consistency to the data protection landscape in Europe. This is setting the benchmark for other regions and many countries are following suit with equivalent arrangements. GDPR embodies the well-recognized privacy principles of transparency, fairness, and accountability. GDPR also introduces a risk-based approach that enables innovation and participation in the global digital economy while respecting individual rights.

In our view, the digital economy can only flourish when you connect people, processes, information, and devices in an ethical, meaningful, and secure way. That includes creating an environment in which everyone can easily do business and know their data is safeguarded. We are committed to helping our customers and partners by protecting and respecting personal data, no matter where it is from or where it flows.

What has TeamViewer done to be GDPR-ready?

As part of our continuous focus on information security and data privacy we have prepared for GDPR through a managed program of activities in the following areas:

  • Policies and procedures 
  • Information Governance
  • Information Security
  • Privacy by Design
  • Third-party management

We have updated our analysis of processing activities as part of our continuous review of how personal information is handled across our business operations, products, and services. We have updated our Privacy Policies and made available Data Processing Agreements for customers requiring such items.

Our data protection governance arrangements and privacy mindset ensure that our operations are subject to continuous review to maintain alignment with GDPR.

For the latest updates, access to key documents, and the frequently asked questions please see our GDPR Page.

Further Information

If you would like to be kept up to date you are welcome to subscribe to our newsletter via the TeamViewer website where we will provide updates on GDPR.

If you require further information relating to TeamViewer and GDPR, please contact us at this email address: [email protected]

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