TeamViewer Success Stories & Case Studies

Find out how companies are using TeamViewer’s remote support and access software to achieve meaningful results.

All Industries & Products
Energy/Oil/Chemical
Finance, Banking & Insurance
Food & Beverage
Hi-Tech/Software
Logistics & Transportation
Manufacturing & Agriculture
Medical & Healthcare
Public sector & Education
Science
Service Provider
TeamViewer Assist AR
TeamViewer Frontline
TeamViewer IoT
TeamViewer Tensor
Telecommunication/Broadcasting

KEMPER is reducing costs and increasing employee satisfaction with the help of augmented reality.

Kemper

KEMPER is reducing costs and increasing employee satisfaction with the help of augmented reality.

By using wearables in combination with TeamViewer AR solutions, Schnellecke Logistics optimizes their processes.

Schnellecke Logistics

By using wearables in combination with TeamViewer AR solutions, Schnellecke Logistics optimizes their processes.

Schenker Deutschland AG Overcomes Logistics Challenges with TeamViewer Frontline xPick.

Schenker Deutschland AG

Schenker Deutschland AG Overcomes Logistics Challenges with TeamViewer Frontline xPick.

How Erste Bank Oesterreich is taking personal customer service to the next level.

Erste Bank

How Erste Bank Oesterreich is taking personal customer service to the next level.

Konica Minolta uses TeamViewer to provide remote support for medical imaging diagnostic equipment.

Konica Minolta

Konica Minolta uses TeamViewer to provide remote support for medical imaging diagnostic equipment.

Using TeamViewer, the Oberursel Fire Brigade keeps their complete IT ready for use 24/7.

Oberursel Fire Brigade

Using TeamViewer, the Oberursel Fire Brigade keeps their complete IT ready for use 24/7.

Navajo uses TeamViewer Frontline to improve efficiency in their warehouse processes and accelerate training time.

Navajo

Navajo uses TeamViewer Frontline to improve efficiency in their warehouse processes and accelerate training time.

The American fast food chain leverages a flexible AR technology approach for food safety and supplier oversight.

Wendy’s

The American fast food chain leverages a flexible AR technology approach for food safety and supplier oversight.

TeamViewer helps Pihlajalinna Oyj’s IT support teams keep IT systems running while maintaining security, reliability, and compliance.

Pihlajalinna

TeamViewer helps Pihlajalinna Oyj’s IT support teams keep IT systems running while maintaining security, reliability, and compliance.

OÖVG lowered support costs and increased customer satisfaction with co-browsing.

OÖVV

OÖVG lowered support costs and increased customer satisfaction with co-browsing.

How Cimbali Group reduces time-to-resolution by up to 20 percent with TeamViewer.

Cimbali

How Cimbali Group reduces time-to-resolution by up to 20 percent with TeamViewer.

From order picking to assembly support to remote expert help – almost all TeamViewer Frontline platform solutions are in use.

WS System

From order picking to assembly support to remote expert help – almost all TeamViewer Frontline platform solutions are in use.

Global hearing healthcare and technology group uses TeamViewer in all business units to digitize and optimize processes.

Demant

Global hearing healthcare and technology group uses TeamViewer in all business units to digitize and optimize processes.

Mondi makes their maintenance processes hands-free with AR.

Mondi

Mondi makes their maintenance processes hands-free with AR.

With AR, Mitsubishi Electric enhances the support experience and improves repair processes.

Mitsubishi Electric

With AR, Mitsubishi Electric enhances the support experience and improves repair processes.

Manchester United has developed a fully integrated partnership with TeamViewer to enhance digital support for fans.

Manchester United – Engage

Manchester United has developed a fully integrated partnership with TeamViewer to enhance digital support for fans.

CleanLASER provides secure remote access for more than 1500 installations worldwide.

cleanLASER

CleanLASER provides secure remote access for more than 1500 installations worldwide.

How Unospay remotely manages 3,000 in-store kiosk devices with TeamViewer Tensor.

Unospay

How Unospay remotely manages 3,000 in-store kiosk devices with TeamViewer Tensor.

Bühler relies on digital support processes with TeamViewer Tensor to support its plants and customers.

Bühler

Bühler relies on digital support processes with TeamViewer Tensor to support its plants and customers.

TeamViewer helps provider of iconic freestanding outdoor digital displays reduce costs, improve customer service, and spur new growth.

EMI

TeamViewer helps provider of iconic freestanding outdoor digital displays reduce costs, improve customer service, and spur new growth.

Supplier of sealing systems for the automotive industry speeds up and optimizes the introduction of innovations.

SaarGummi

Supplier of sealing systems for the automotive industry speeds up and optimizes the introduction of innovations.

The Mercedes-AMG Petronas Formula One Team Drives Speed and Efficiency through Its Partnership with TeamViewer.

Mercedes F1 Team

The Mercedes-AMG Petronas Formula One Team Drives Speed and Efficiency through Its Partnership with TeamViewer.

Thanks to a smart support of its contact center, the bank was able to significantly improve the customer experience and reduce the workload of employees.

BKS Bank

Thanks to a smart support of its contact center, the bank was able to significantly improve the customer experience and reduce the workload of employees.

A leading hydraulic connection technology company secures highest availability of its facilities with TeamViewer Assist AR.

VOSS Fluid

A leading hydraulic connection technology company secures highest availability of its facilities with TeamViewer Assist AR.

Maintaining High Customer Satisfaction at Ricoh with TeamViewer Augmented Reality Remote Support.

Ricoh

Maintaining High Customer Satisfaction at Ricoh with TeamViewer Augmented Reality Remote Support.

At DHL Supply Chain, the vision picking solution xPick runs on smart glasses as a worldwide standard for their warehouses.

DHL

At DHL Supply Chain, the vision picking solution xPick runs on smart glasses as a worldwide standard for their warehouses.

Benzinger relies on the gateway IBH Link IoT with pre-installed TeamViewer software to remotely maintain legacy machines.

Benzinger

Benzinger relies on the gateway IBH Link IoT with pre-installed TeamViewer software to remotely maintain legacy machines.

The team relies on enterprise level remote connectivity, for accessing important coaching materials at away matches.

Manchester United

The team relies on enterprise level remote connectivity, for accessing important coaching materials at away matches.

Augmented reality-based solution enables faster, more accurate and personalized customer service.

Dürr Dental

Augmented reality-based solution enables faster, more accurate and personalized customer service.

TeamViewer significantly reduces time for troubleshooting, even in the mountains.

TechnoAlpin

TeamViewer significantly reduces time for troubleshooting, even in the mountains.

Eyewear giant Specsavers leverages TeamViewer for the secure remote support of its 2,300 stores worldwide.

Specsavers

Eyewear giant Specsavers leverages TeamViewer for the secure remote support of its 2,300 stores worldwide.

Fustech adopts TeamViewer’s remote connectivity solution to provide healthcare services for hospitals.

Fustech

Fustech adopts TeamViewer’s remote connectivity solution to provide healthcare services for hospitals.

Coca-Cola HBC aims for 100% accuracy using TeamViewer Frontline's vision picking solution xPick.

Coca Cola HBC

Coca-Cola HBC aims for 100% accuracy using TeamViewer Frontline’s vision picking solution xPick.

With AR-supported remote maintenance, maresystems reduces its travel costs by up to 80%.

maresystems

With AR-supported remote maintenance, maresystems reduces its travel costs by up to 80%.

Power generators manufacturer TecnoGen leverages augmented reality for maximized uptime.

TecnoGen

Power generators manufacturer TecnoGen leverages augmented reality for maximized uptime.

A TeamViewer powered IoT solution paves way for Danelec to digitalize the maritime industry.

Danelec

A TeamViewer powered IoT solution paves way for Danelec to digitalize the maritime industry.

Siemens digitizes order picking processes with the xPick solution of TeamViewer Frontline.

Siemens

Siemens digitizes order picking processes with the xPick solution of TeamViewer Frontline.

Plug Power Inc. takes remote training sessions for service technicians to the next level.

Plug Power

Plug Power Inc. takes remote training sessions for service technicians to the next level.

Thanks to TeamViewer's collaboration features, Koppermann has achieved shorter delivery times and a higher quality of service.

Koppermann

Thanks to TeamViewer’s collaboration features, Koppermann has achieved shorter delivery times and a higher quality of service.

Electronics company keeps business processes running under pandemic conditions thanks to VPN-independent help desk.

Sharp

Electronics company keeps business processes running under pandemic conditions thanks to VPN-independent help desk.

World Class After-Sales Support with xAssist for improved quality and faster service.

BMW

World Class After-Sales Support with xAssist for improved quality and faster service.

By updating, maintaining, and repairing its digital check-in systems 100% remotely, LobbyFox bolsters customer satisfaction.

LobbyFox

By updating, maintaining, and repairing its digital check-in systems 100% remotely, LobbyFox bolsters customer satisfaction.

Krones AG optimizes maintenance and communication with AR technology by TeamViewer

Krones AG

Krones AG optimizes maintenance and communication with AR technology by TeamViewer

Quality Management at Audi: The automobile manufacturer in the transition of digitization.

Audi

Quality Management at Audi: The automobile manufacturer in the transition of digitization.

Manchester United is managing the irrigation of Old Trafford playground remotely.

Manchester United

Manchester United is managing the irrigation of Old Trafford playground remotely.

Aveniq unifies and streamlines customer support with TeamViewer Tensor.

Aveniq

Aveniq unifies and streamlines customer support with TeamViewer Tensor.

Thanks to smart glasses and xInspect, the machine operators at Liebherr have all the needed information in the field of view.

Liebherr

Thanks to smart glasses and xInspect, the machine operators at Liebherr have all the needed information in the field of view.

Increasing the efficiency of repairs and services at Toyota Germany with TeamViewer Frontline remote support.

Toyota Deutschland GmbH

Increasing the efficiency of repairs and services at Toyota Germany with TeamViewer Frontline remote support.

The RTL Studios GmbH meets the increased demands on production processes with TeamViewer Tensor.

RTL Studios

The RTL Studios GmbH meets the increased demands on production processes with TeamViewer Tensor.

UK charity assists individuals with Tech problems, creating an accessible environment for everyone.

AbilityNet

UK charity assists individuals with Tech problems, creating an accessible environment for everyone.

Leading telecommunications provider streamlines work efficiency and improves level of service for customers and staff.

China Unicom

Leading telecommunications provider streamlines work efficiency and improves level of service for customers and staff.

TeamViewer empowers Health Point Neurodiagnostics to ensure the reliability and quality of Remote Ambulatory EEG Mobile Testing.

Health Point Neurodiagnostics

TeamViewer empowers Health Point Neurodiagnostics to ensure the reliability and quality of Remote Ambulatory EEG Mobile Testing.

Leading telecommunications company is creating competitive advantage with short resolution times in IT service desk.

Tele2

Leading telecommunications company is creating competitive advantage with short resolution times in IT service desk.

TeamViewer drives on-demand IT support for Norway’s businesses.

Back IT Up

TeamViewer drives on-demand IT support for Norway’s businesses.

TeamViewer supports GlobalFoundries in supplying the world with semiconductors.

GlobalFoundries

TeamViewer supports GlobalFoundries in supplying the world with semiconductors.

Reliable service through remote support with augmented reality.

Berner Group

Reliable service through remote support with augmented reality.

TeamViewer’s integration with Microsoft Teams provides quick resolution for Transparent BPO’s hybrid workforce.

Transparent BPO

TeamViewer’s integration with Microsoft Teams provides quick resolution for Transparent BPO’s hybrid workforce.

Leading payment system provider secures centralized management and remote support for over 4,000 connected devices.

Cielo

Leading payment system provider secures centralized management and remote support for over 4,000 connected devices.

With TeamViewer, Doro closes the digital gap for seniors so they can live an active and independent life.

Doro

With TeamViewer, Doro closes the digital gap for seniors so they can live an active and independent life.

How TeamViewer helps Applemango Korea to improve remote auditing and save on travel costs and time.

Applemango Korea

How TeamViewer helps Applemango Korea to improve remote auditing and save on travel costs and time.

A winning match – Manchester United partners with TeamViewer to score an all-around remote service provider.

Manchester United

A winning match – Manchester United partners with TeamViewer to score an all-around remote service provider.

Easy Track Survey ensures rapid support, enhancing efficiencies on the ground, helping customers save on time and focus on the job in hand.

Easy Track Survey

Easy Track Survey ensures rapid support, enhancing efficiencies on the ground, helping customers save on time and focus on the job in hand.

C&P Capeletti & Perl provides seamless IT support for tax consultants, auditors and law firms with TeamViewer.

C&P Capeletti & Perl

C&P Capeletti & Perl provides seamless IT support for tax consultants, auditors and law firms with TeamViewer.

With TeamViewer Tensor, Andros provides secure and unified remote support for devices of 5,500 employees in ten countries.

Andros

With TeamViewer Tensor, Andros provides secure and unified remote support for devices of 5,500 employees in ten countries.

Deyaar FM increases service effectiveness using TeamViewer’s AR-based solution.

Deyaar FM

Deyaar FM increases service effectiveness using TeamViewer’s AR-based solution.

Tailor-made customer support offers Kelch customers more reliability in planning.

Kelch GmbH

Tailor-made customer support offers Kelch customers more reliability in planning.

With paperless inspection, Airbus Helicopters is taking digitalization to the next level.

Airbus

With paperless inspection, Airbus Helicopters is taking digitalization to the next level.

For more than 10 years, ManpowerGroup has been digitizing IT support for employees and clients using TeamViewer.

ManpowerGroup

For more than 10 years, ManpowerGroup has been digitizing IT support for employees and clients using TeamViewer.

Efficient support and quick onboarding of new employees via TeamViewer and smart glasses.

Boehringer Ingelheim

Efficient support and quick onboarding of new employees via TeamViewer and smart glasses.

With our smart solutions incoming goods are checked and no piece is painted in the wrong color.

AGCO Fendt 2018

With our smart solutions incoming goods are checked and no piece is painted in the wrong color.

Digitalization with TeamViewer has helped Norwegian CRM supplier streamline its customer support.

Ganske Enkelt

Digitalization with TeamViewer has helped Norwegian CRM supplier streamline its customer support.

With lightning-fast support, Mercedes-AMG PETRONAS Esports Team is maximizing its performance.

Mercedes-AMG PETRONAS Esports Team

With lightning-fast support, Mercedes-AMG PETRONAS Esports Team is maximizing its performance.

Supplier of complete turnkey systems for the brewing industry relies on remote support with TeamViewer.

BrauKon

Supplier of complete turnkey systems for the brewing industry relies on remote support with TeamViewer.

Leading fashion retailer relies on TeamViewer Tensor as support platform for its 12,000 employees and 1,920 stores.

Ernsting’s family

Leading fashion retailer relies on TeamViewer Tensor as support platform for its 12,000 employees and 1,920 stores.

CANCOM relies on TeamViewer Tensor, the enterprise connectivity suite to support employees and customers from anywhere.

CANCOM

CANCOM relies on TeamViewer Tensor, the enterprise connectivity suite to support employees and customers from anywhere.

Leitner Ropeways relies on AR-based support to optimize the operating time of ropeways.

Leitner Ropeways

Leitner Ropeways relies on AR-based support to optimize the operating time of ropeways.

Wensauer Com-Systeme relies on TeamViewer for quick and easy IT support.

Wensauer Com-Systeme

Wensauer Com-Systeme relies on TeamViewer for quick and easy IT support.

For Würth, remote access is the smart way to automatically reorder for recurring needs.

Würth

For Würth, remote access is the smart way to automatically reorder for recurring needs.

ALOtec gains competitive advantage via remote support with Augmented Reality.

ALOtec

ALOtec gains competitive advantage via remote support with Augmented Reality.

TeamViewer increased efficiency gains of precision agriculture for Trimble users.

Trimble

TeamViewer increased efficiency gains of precision agriculture for Trimble users.

TeamViewer products mean faster fault diagnosis and elimination plus communication for S-Klima.

S-Klima

TeamViewer products mean faster fault diagnosis and elimination plus communication for S-Klima.

TeamViewer Host providing permanent remote access to digital signage worldwide.

Philips

TeamViewer Host providing permanent remote access to digital signage worldwide.

TeamViewer in SPACE: Tele-operation of medical equipment and improved image quality overall.

CNES

TeamViewer in SPACE: Tele-operation of medical equipment and improved image quality overall.

Ship Chandler uses the Augmented Reality-based remote assistance tool TeamViewer Assist AR.

TTS Group

Ship Chandler uses the Augmented Reality-based remote assistance tool TeamViewer Assist AR.

With AR, Hurco is taking its maintenance, repair and service to the next level.

HURCO

With AR, Hurco is taking its maintenance, repair and service to the next level.

Carey Paul Honda Atlanta Dealership

Carey Paul Honda

Car dealership transforms IT chaos into an efficient, organized system with TeamViewer.

By adopting TeamViewer, MPW Industrial Water can remotely access and monitor its systems.

MPW Industrial Water

By adopting TeamViewer, MPW Industrial Water can remotely access and monitor its systems.

Rehabilitation technology manufacturer increasingly employs remote access across many clinical scenarios.

MediTouch

Rehabilitation technology manufacturer increasingly employs remote access across many clinical scenarios.

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