Press release 11/29/2016

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Press & media representative

Axel Schmidt

Phone: +49 (0) 7161 60692 395
E-Mail: press (at) teamviewer.com

TeamViewer 12 introduces mobile-to-mobile functionality

  • TeamViewer 12 incorporates additional safety features, a more streamlined usability as well as Mobile-to-Mobile remote control and screen sharing across platforms for Android, iOS and Windows Phone
  • Faster and smoother than ever: Transfer files up to 20x faster with up to 200 MB/s and work on high frame rate tasks more smoothly with remote sessions that run at up to 60 FPS
  • Enjoy the best possible connection and quality thanks to significant optimisations that improve the overall speed and responsiveness with adjustments based on your system and network conditions

29th November 2016. London, UK – Following the successful completion of the beta period of its flagship product, TeamViewer®, the global pioneer of remote control and online collaboration software, announced the availability of the final version of TeamViewer 12 today. After setting the stage with additional safety features, simpler usability and considerably greater speed, TeamViewer now rounds off the entire package.

This latest TeamViewer release comes shortly after the Academy of German World Market Leaders has listed TeamViewer as World Market Leader Champion 2017 in the “Cloud-based technologies for internet support and online meetings” segment of its newly published World Market Leader Index.http://www.weltmarktfuehrerindex.de/

“It is our goal to make the work of TeamViewer users as easy, dependable and comfortable as possible without losing speed, security and quality,” says Kornelius Brunner, Chief Innovation Officer at TeamViewer. “We strive to give our users the most powerful, versatile remote support, remote access and online collaboration tool possible. That way they can save time and increase their productivity”.

TeamViewer 12 offers users the following features and more:

Mobile-to-Mobile remote control and screen sharing
TeamViewer 12 allows for screen sharing and remote control from and with iOS, Android, and Windows mobile phones. Additionally, TeamViewer is the first player in the industry to support remote access to Windows 10 mobile devices. This demonstrates TeamViewer’s commitment to support all available platforms. For more information on the new mobile-to-mobile features, please see the FAQ for iPhone/iPad users and the FAQ for Android users.

Improved File Transfer Speed and overall performance
Transfer files up to 20x faster and at up to 200 MB/s. Thanks to significant backend optimisations, users can now work faster and smoother at up to 60FPS on all remote sessions thanks to improved feedback times from touch, keyboard and mouse inputs. TeamViewer gives users the best possible performance through intelligent automatic adjustments based on their system and network conditions.

Higher transparency and security
Users can now check which policies have been successfully assigned and applied to devices and quickly discover who connected to which device by viewing all inbound connections centrally through the Teamviewer Management Console. Admins can clearly and easily communicate with the remote user by leaving a remote sticky note during a remote support session and apply policies on multiple devices with the push of a single button.

Proactive Device Control and better service case management
The new remote device dashboard provides critical performance information so that IT staff can proactively take charge in case of need. Additionally, customers can contact their service provider via chat even before they receive support, so that the service provider can assign the request to the right supporter quickly. With the help of service case notifications like pop-up and email, swift action can be initiated and tasks delegated faster for more effective IT support.

Multiple platform usability
TeamViewer 12 can be used on multiple platforms and operating systems. The software works on different operating systems including the newest versions such as iOS 10, Android Nougat, Windows 10, Windows 10 Anniversary Update, and macOS Sierra. It also fully supports older operating systems such as Windows XP and Windows Server 2003.

TeamViewer 12 provides many additional functionalities. Detailed descriptions of all new features and updates can be found at https://www.teamviewer.com/latest-version/.

TeamViewer 12 is available immediately for Windows, Mac, Linux, mobile and Chrome OS devices. The described feature set may vary depending on the operating system. Additional information and a software download are available at https://www.teamviewer.com/latest-version/. For commercial and corporate use, TeamViewer offers different licenses tailored to meet the specific needs of small and large companies. More information can be found at https://www.teamviewer.com/licensing/. As always, for personal use in a non-commercial environment, TeamViewer software remains free of charge.

 

About TeamViewer

Founded in 2005, TeamViewer is fully focused on the development and distribution of high-end solutions for online communication, collaboration and remote monitoring of IT systems. Available in over 30 languages and with more than 200 million users worldwide, TeamViewer is one of the world’s most popular providers of remote control and online meeting software. airbackup, a powerful cloud-based backup solution, and ITbrain, a valuable remote monitoring and IT asset tracking solution, complement TeamViewer’s product portfolio.

For more information, visit: www.teamviewer.com
Follow us on Twitter at @TeamViewer and on our blog at blog.teamviewer.com.

TeamViewer GmbH
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73037 Göppingen