Press release 11/28/2017
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Axel Schmidt

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E-Mail: press (at) teamviewer.com

TeamViewer Announces Official Release of TeamViewer 13

Newest version of flagship product improves functionality, performance and productivity

 

Tampa, FL, November 28, 2017TeamViewer®, a leading global software provider for IoT, connectivity, monitoring, support and collaboration, today announced the official release of TeamViewer 13, the latest version of TeamViewer’s flagship product. TeamViewer 13 is faster, smoother and provides users with more efficient remote support.

“Our customers and users are always top of mind for us as we look to enhance and improve our products,” said Kornelius Brunner, Chief Innovation Officer at TeamViewer. “With today’s official release of TeamViewer 13, we are confident that users will have access to software that helps them be more efficient. This newest version of TeamViewer is a gateway to tap into the future of remote support and I applaud our team for their hard work in advancing our product to reflect the needs of the market and our users alike.”

TeamViewer 13 includes the following new and improved features and more:

  • Accelerated remote support with Instant Connect, Recent Connections, Essential Asset Management, and Extended Device Dashboards: New Instant Connect box lets support professionals establish a remote connection quickly and easily, regardless of their location in the TeamViewer client. Recent Connections list allows users to quickly resume closed connections, to pick up where they left off. With the extended device dashboard, TeamViewer helps supporters get a head start when resolving issues.
  • Hardware accelerated scaling leverages rendering power of CPU and GPU: This new feature, a performance boost and relief for the system, leverages the rendering power of the CPU and the GPU to allow for faster remote connections, reduced reaction time and a reduced load on the CPU.
  • Addressing enterprise functionality needs with identity and access management and enforced session recording: TeamViewer’s new identity and access management, available as a preview, enables centralized control of TeamViewer accounts in organizational groups. It provides an additional authentication factor. After the feature activation in the web-based management console, administrators are able to activate or deactivate a TeamViewer account via the identity provider.

    TeamViewer 13 will also allow for enforced session recordings, which allows sessions to be recorded for clarifications about what has been done during a remote-control session. Support recipients will keep the right to opt out of the session recording.
  • New native Linux client supplements native Linux host: Upon the release of version 13, TeamViewer also announced the preview of a new native Linux client to be available shortly. The new native Linux client supplements TeamViewer’s native Linux Host and is yet another example of TeamViewer’s determination to provide the best possible platform support for its users.
  • Enhanced Mobile Device Support boosts help desk capabilities: Mobile Device Support package provides a consistent user experience, allowing for easier, faster, and more efficient issue solving. TeamViewer’s Mobile Device Support comes with industry-first iOS 11 Screen Sharing capabilities.

Detailed descriptions of new features and updates included in TeamViewer 13 can be found at https://www.teamviewer.com/latest-version/.

 

About TeamViewer

TeamViewer is a leading global software provider for digital networking and collaboration. Founded in 2005 in Göppingen, Germany, the company employs around 700 people from more than 50 countries. Its flagship product, TeamViewer, is an all-in-one solution for remote support, remote access, and online meetings. The software actively runs on more than 400 million devices, of which at least 25 million are connected to TeamViewer at any point in time. The company’s product portfolio is complemented by solutions for IT monitoring, data backup, anti-malware and web-conferencing. TeamViewer was acquired by Permira in 2014. Further information is available at: www.teamviewer.com

TeamViewer GmbH
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73037 Göppingen