Remote Management and TeamViewer Remote provide a comprehensive view of your endpoints all in one location. Remote Management services are available for the following operating systems below.
The following article applies to all Remote Management customers currently using TeamViewer Remote.
Note: The following article pertains to customers currently using TeamViewer Remote; for assistance with TeamViewer (Classic) and Remote Management services, please see this article.
To use TeamViewer Monitoring, the device you want to monitor must run one of the following operating systems:
Note: TeamViewer 15.48.5 (full version or Host) or later must be installed regardless of the operating system.
Note: 1E technology services currently only support the Windows operating system (x64).
Note: Apple silicon Macs are supported.
The versions below are no longer actively supported, but they can continue to be used with TeamViewer Monitoring and TeamViewer 15.48.5 installed.
To use TeamViewer Asset Management, the device must run one of the following operating systems:
Note: TeamViewer 15.48.5 (full version or Host) or later must be installed regardless of the operating system.
The versions below are no longer actively supported but can continue to be used with TeamViewer Asset Management and TeamViewer 15.48.5 installed.
To use TeamViewer Endpoint Protection, the device you want to protect must run one of the following operating systems:
Please note that TeamViewer 15.48.5 (full version or Host) or later must be installed regardless of the operating system.
Note: Windows devices with ARM processors are not currently supported. More information is here.
Note: Apple silicon Macs are supported.
The versions below are no longer actively supported but can continue to be used with TeamViewer Endpoint Protection and TeamViewer 15.48.5 installed.
To use Endpoint Detection and Response, the device you want to protect must run one of the following operating systems:
Please note that TeamViewer 15.48.5 (full version or Host) or later must be installed regardless of the operating system.
Note: Windows devices with ARM processors are not currently supported. More information is here.
Note: Apple silicon Macs are supported.
The versions below are no longer actively supported but can continue to be used with Endpoint Detection and Response and TeamViewer 15.48.5 installed.
Note: TeamViewer 15.26 or later is required on Ubuntu 22.04.
To use TeamViewer Backup, the device you want to back up must run one of the following operating systems:
Please note that TeamViewer 15.48.5 (full version or Host) or later must be installed regardless of the operating system.
Note: Apple silicon Macs are supported.
The versions below are no longer actively supported but can continue to be used with TeamViewer Backup and TeamViewer 15.22 installed.
To use Monitoring & Asset Management (Classic), the device you want to monitor must run one of the following operating systems:
Note: The antivirus software check is not available for server operating systems.