With Forms, you collect customer requests (+ contact information) during off-duty times and gather feedback after completing support interactions.
By clicking + New Forms
you will create a new Form.
General
By clicking + Add field
you create new form fields to expand your Form. Field elements can be ordered by using the options on the left.
Name of your field. This is only for you and will not be visible to customers.
There are different types of inputs:
In the preview, you can exactly see, what your Form will look like.