Manager permissions in TeamViewer allow specific users to manage and control device groups and individual devices within your company. This guide explains how these permissions work, how to set them, and the key differences between permissions at the device group level and the device level.
This article applies to all TeamViewer license holders.
Manager permissions at group level
Manager permissions at group level define what actions a manager can perform on that device group. However, it's important to note that most of these permissions do not extend to the individual devices within the device group. The exception to this rule is the Easy Access permission.
Example:
If you share a device group with another user with the Easy Access permission, they can connect to all devices within that device group without needing additional permissions. However, if they need to change a device's alias, assign a policy, or move the device to another device group, they will need specific permissions at the device level.
To learn how to share a device group with other users, please follow this article below:
Manager permissions at device level
To perform specific operations on a device, such as changing its alias, assigning a policy, or moving it to another device group, managers need permissions set directly on the device.
To learn how to share a device with other users, please follow this article below:
Check the permission source on a device
To check the permission source on a device, please follow the instructions below:
- Go to your device list and click the desired device.
- The device detail panel will open. Click the permissions tab.
- You can now see who has access to the device. Click the desired user or user group.
- Click the permission you want to check the source from.
You can now see where the source permission of the respective permission.
Permissions overview
Permission clusters
To simplify permission management, TeamViewer groups individual permissions into predefined clusters. These clusters represent common permission levels and make it easier to assign the correct capabilities to managers without selecting each permission manually.
When a manager’s selected permissions do not match any predefined cluster, the Custom cluster is displayed automatically.
Device permission clusters
Read only
This cluster allows managers to view and connect to devices with the following permissions:
- Easy Access
- Connect using saved passwords (new permission for unmanaged devices)
Read and write
This cluster allows the following device permissions.
- Access control management section — all options enabled
- Device administration
- Policy administration
- Description administration
- Custom fields administration
Full control
This is the highest permission level for devices and includes administrative and operational capabilities.
- Easy Access
- Device administration
- Share
- Policy administration
- Description administration
- Custom fields administration
- Backup policy administration
- Monitoring policy administration
- Patch management policy administration
- Execute scripts
- Accept access requests (only relevant for Conditional Access)
- Software update
Custom
Displayed automatically when the manager’s selection does not match any predefined cluster.
Additional standalone permission (only relevant for Conditional Access)
- Request access
Device group permission clusters
Read only
Allows viewing groups and connecting to devices with the following permissions.
- Easy Access
- Connect using saved passwords
Read and write
Allows modifying both group and device settings inside the group.
- Access control management section: Easy Access enabled
Group management section:
- Group administration
- Policy administration
Device management section:
- Device administration
- Policy administration
- Description administration
- Custom fields administration
Full control
Grants every permission available for groups and devices, except:
- Request access (only relevant for Conditional Access)
Used when administrators need complete control over group structure, policies, and devices.