TeamViewer Assist AR
Augment Your Frontline Workforce Remote Support for Anyone, Anywhere, Anytime
TeamViewer Assist AR is a comprehensive, scalable enterprise AR solution that caters to every customer based on their business needs.
Companies Across the Globe
Provide real-time support for your customers or service technicians.
Imagine a factory worker in France repairing a production machine that was engineered and manufactured in Germany or Japan. Getting an expert on-site would take days with considerable cost. Using TeamViewer Assist AR, the manufacturer’s support expert can remotely guide the technician through the repair with augmented reality.
- Improve first-time fix rates, avoid unnecessary site visits, and reduce costs
- Prolong machine health with guided preventative maintenance
- Record support sessions for future training and knowledge transfer
- Decrease human errors and avoid machine downtime
- Help customers perform first-level troubleshooting
Support your field service technicians no matter where they are.
Using TeamViewer Assist AR, remote experts can securely provide step-by-step guidance to field technicians during a live video session, or aid them in complex fault resolution. Improve processes and increase accuracy with comprehensive expert guidance.
- Improve service resolution time with real-time expert guidance
- Provide instructions for complex procedures as needed, minimizing human error
- Share files and resources, like manuals or diagnostic data, directly within the video session
- Guide and mentor junior technicians more quickly while ensuring safety and compliance
Explore all the benefits that TeamViewer Assist AR has to offer.
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