When building the use case for a new vision picking solution, Samsung SDS expected an increase of up to 20 percent in picking efficiency. “But now TeamViewer is in place we are actually experiencing an increase of between 25 and 30 percent on a single pick. Although we are doing less confirmation scans, we still see significantly less errors due to use of Frontline”, says Rumo van Oosten, Logistics Engineer at Samsung SDS.
TeamViewer Frontline not only takes picking efficiency and accuracy at Samsung SDS to a whole new level, but it also increases employee satisfaction due to improvements in workplace ergonomics.
Ultimately, with the use of TeamViewer, Samsung SDS can serve its major customer Samsung Electronics even faster and more reliably than before. Paul Berendsen: “Currently, we’re checking how we can apply vision picking for other processes in the warehouse. We’re also looking to implement the solution in other European warehouses based on the success story we have had in this facility.”