With TeamViewer™, you can keep track of all the moves your team makes. Pinpoint which team member is performing different types of support, how long it takes each of them to complete a task, and when the tasks were completed.
TeamViewer’s built-in reporting features can help you with precise billing as well as performance monitoring.
Feature Details & Supported Products
Report Features and Use Cases
Use reports to build a precise billing structure, monitor employee performance, track incoming and outgoing connections, and more. With a comprehensive log of the actions on your accounts, you’ll be able to manage your team with ease.
Don’t forget to take advantage of in-session commenting as well as customer feedback forms. These features can really help you understand your customers’ needs.
PCMag TeamViewer combines remote access and shared meeting features in a single secure app, and it hides most of its complexity under an elegant interface. It’s our top pick for remote access software for enterprise and corporate use.
GE Oil & Gas TeamViewer has been such a game changer for our business. Thanks to TeamViewer, we can now launch remote sessions into customers’ systems, thereby reducing field visits and cutting down cost remarkably. I now feel like a hero.
Regional Tech Support Manager
ZDNet I’ve used TeamViewer to remotely control other people’s PCs for a long time. It’s the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it’s worth asking me to fix their technical problems.
Smartlaunch TeamViewer stands out because our staff love using it. We haven’t found any other remote administration software that comes close. It’s able to adapt to a lot of different technical support issues, which keeps our customers happy.
Android Police TeamViewer has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more.
Try TeamViewer at No Cost to You
Try our products risk free for 15 days. We will send you everything you need to get started immediately and enhance your team’s productivity.