Frontline

TeamViewer Frontline

Products & Solutions

80% of the world works without a desk. Give them the right tools to succeed.

Productivity Solution Platform

TEAMVIEWER FRONTLINE

TeamViewer Frontline is an augmented reality productivity solution platform. It improves work efficiency and simplifies processes for 80% of today’s workforce – those who work outside of the office and away from desks.

Exact Picking

  • Manual Order Picking
  • Inbound & Outbound
  • Inventory & Sorting

Exact Assembly

  • Assembly Instructions
  • Quality Assurance
  • Training

Excellent Service

  • Maintenance & Service
  • Guided Diagnosis
  • Guided Troubleshooting

Expert Support

  • Remote Support
  • Service & After Sales
  • Live Troubleshooting

What is TeamViewer Frontline?

THE REVOLUTION: A TRULY CONNECTED WORKFORCE

TeamViewer Frontline sets out to revolutionize the daily work of the deskless workforce in the same way Microsoft Office has done for office workers. As the world’s first and fully integrated productivity solutions suite for the frontline worker, TeamViewer Frontline creates a truly connected workforce that is more productive and satisfied.

Increasing the productivity of frontline production workers creates massive potential for cost savings. Decreasing the error rates in logistics, production, and assembly processes boosts quality, reduces complaints, and saves costs.

Configure your solution instead of developing it!

TeamViewer Frontline Creator is a graphical AR authoring and publishing tool for the creation of wearable computing and augmented reality applications. Shop floor managers can use TeamViewer Frontline Creator to easily configure and customize applications, existing workflows, user and system interfaces on the fly.

How? TeamViewer Frontline Creator works codeless; use drag & drop and point & click to create AR workflow apps and preview the resulting user interfaces. Applications developed with TeamViewer Frontline Creator are device-independent and support a wide range of wearables out of the box.

With a set of pre-configured components, users can access more advanced workflow features including speech-to-text, IoT sensor integration, video calls, document viewers for PDF files, and many more.

Administrate All Users and TeamViewer Frontline Solutions

The TeamViewer Frontline Command Center is a web-based tool to manage the blue collar work force and administrate frontline solutions. The TeamViewer Frontline Command Center optimizes workforce management by enabling team leads or group managers to analyze individual or group KPIs, monitor task completion, and directly communicate with team members through the Command Center and the smart glasses. This increases flexibility and transparency and improves communication on the shop floor.

Ready-Made Solutions for Individual Use Cases – the TeamViewer Frontline Workplace

TeamViewer Frontline Workplace runs on wearable devices, including smart glasses, tablets, and smart watches, allowing for mixed infrastructure where required. It supports frontline workers in their manual work by displaying the relevant information when they need it, right in their field of view. You can enable hands-free work, error-free quality, and increased process speed. It comprises various modules highly optimized for wearables.

Security

Protect and control the intellectual property rights of your workflow apps.

Independence

No external resources needed, like additional software or hardware.

Agility

Create and edit your AR workflow applications instantly whenever you want.

Scalability

Companies can easily transfer requisites from one site to the next.

Flexibility

Forward task changes immediately to your frontline workforce.

Usability

Easy to use with no programming know-how required.

OUR SERVICES

Full service, end-to-end solutions

We start with consulting and analyzing the situation,  then move to configuring the software for your solution. Together, we select the optimal smart glasses and deploy them together with our Frontline solution in your factory plant or warehouse. In the productive phase, we support and service your installation according to the required service level agreement.

Consulting

For our customers’ productive installations and pilots, we provide a help desk and technical support with individual service-level agreement plans to ensure customer success.

Solution Configuration

We offer comprehensive configuration services for our solutions. Depending on customer requirements, we customize our solutions using our platform’s components and features to meet the specific needs of your company and create a smooth user experience.

Solution Development

We develop pilot applications as well as showcase demonstrations. After a successful pilot phase, we support customers during the rollout of their wearable computing solutions to the production environment.

Solution Support

For our customers’ productive installations and pilots, we provide a help desk and technical support with individual service-level agreement plans to ensure customer success.

Why Wearables

Meet today’s requirements for productive industrial use

By integrating the industry’s widest range of wearables, our customers will always find the most suitable device for their jobs. Our customers can deploy mixed infrastructure combining different devices or change the implementation, all through an integrated graphical user interface (GUI).

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