Was commercial use detected on your TeamViewer ID?

In case commercial usage has been falsely detected on your TeamViewer ID, we will help you to get back on track.

What's considered personal use?

TeamViewer is free for personal use when helping family and friends, without receiving any financial compensation.

Learn more

What's considered commercial use?

Using TeamViewer for your business or profession – including accessing your home computer from work or connecting to a Windows Server operating system – or for any purpose for which you directly or indirectly receive compensation constitutes commercial use and requires subscription license in accordance with the End User License Agreement.

Learn more

Can I get my TeamViewer ID reactivated?

If you're using TeamViewer for personal use only and you have received the messages 'Commercial use suspected' or 'Commercial use detected', we're here to help you.

TeamViewer Logo

Please log in with your TeamViewer credentials to start the reactivation process.

  • 01

    Generate PDF

  • 02

    Upload PDF

  • 03

    Success

Name should not be empty and no more than 50 characters

Address line 1 should not be empty and no more than 250 characters

City should not be empty and no more than 80 characters

Last name should not be empty and no more than 50 characters

Zip/Postal should be digits only, not empty and no more than 20 characters.

Please select a country.

Click '+' to add up to 10 TeamViewer IDs

TeamViewer ID should not be empty, less than 8 or more than 11 digits only.

This field should not be left empty and no more than 2000 characters

Success! Your PDF has been generated.

To proceed with the reactivation process, please print, sign, and scan this PDF.
Please upload your signed PDF in the Upload File field below, so we can process your request.

Please save your PDF for future reference.

Download PDF

Total file size is MB

Upload File

Total file size must not exceed 3MB


Only PDF files are allowed

Your PDF has been submitted successfully. We will get back to you within 2 business days.

After few seconds, you will be logged out and redirected.

Your session gets updated, please wait

You are being logged out, please wait.

You have been logged out because your session has expired.

Your request has already been submitted and is pending further review. Thank you for your patience as we process your request.

A problem occurred while saving your data, please try again or contact our support if it happens again

We are not able to process the form currently, please call our support

Please fill out all required fields

You can log out anytime and continue the process later.

Want more? Exclusive deals, the latest news: Our Newsletter!
Sign up