Across all businesses — from small shops to gas stations, to restaurants, and large retail chains — it’s critical that point-of-sale systems work all the time. If your POS machines go down, you can’t sell. When credit card machines and cash registers stop working, transactions stop. And business takes a hit.
Every minute of machine downtime matters. That’s when real-time remote support makes all the difference.
Instead of having customers wait for technicians to schedule onsite appointments to fix POS machines, you can deploy these systems with TeamViewer Tensor™ preinstalled.
The result? Sales associates and business owners won’t have to describe confusing technical issues over the phone anymore. Technicians won’t have to travel onsite to handle issues in person either. They can just log in to TeamViewer Tensor™ to connect to sales machines, see the screens, take control of the system, diagnose the issues, and fix problems faster.
Sales can resume. And business owners can relax, knowing that remote support through TeamViewer Tensor™ is just a few clicks away.