DEX for the Federal Government
Agencies and integrators need to ensure uptime, strengthen security posture, adapt to the mission, and reduce friction for every user. TeamViewer DEX addresses these realities head-on with autonomous, endpoint-level intelligence and remediation.
Instantly add a layer of optimization and root-cause intelligence to large, critical IT estates. Harden your IT fleet, reduce MTTR, streamline workflows, improve operational uptime, and free your teams to focus on the mission, not maintenance.
Proactively detect and resolve IT issues before they impact mission operations. Bring advanced visibility and remediation to closed and air- gapped networks, offline devices, and DDIL environments. TeamViewer DEX supports clients with either cloud or on-premises deployments.
Differentiate your IT portfolio and hit SLAs faster with proven DEX capabilities that integrate tightly into client environments. Radically lower service desk and endpoint management costs, reduce ticket volume, and improve compliance to ensure client satisfaction.
Your mission demands more than reactive IT. With TeamViewer DEX, your IT team will proactively intercept issues before they become problems, automate rapid remediation, and measurably improve end-user sentiment.
Keep your security posture up to date across all endpoints with patch automation. Repond to security vulnerabilities and fix compliance drift in minutes, not days, with alerts and real-time remediation.
Run thousands of out-of-the-box automations designed for the federal government to scale quickly and reduce friction in seconds. Rapidly build and deploy advanced automations for your homegrown software and bespoke workloads.
TeamViewer DEX delivers measurable, hard ROI by automating low-value tasks, cutting MTTR, and improving uptime and productivity. You’ll be able to focus on agency priorities, attract and retain industry talent, and maintain a secure, sterile, and homogenous environment.
Understand how end-users feel about their digital environment by systematically collecting, measuring, and surfacing actionable feedback.
Track key performance metrics against historic baselines and best practices to keep user sentiment high and your IT environment running at optimum efficiency.
Reduce the IT burden, improve performance and ensure compliance with automated patching, security updates, troubleshooting, and more.
Improve productivity and the user experience by finding and fixing problems fast, remotely. Resolve issues in minutes, not hours.
Optimize device stability and performance by analyzing software usage to remove unnecessary applications.
Monitor and manage patching progress across your endpoints.
Ensure end-users remain unaffected by distributions by intelligently using spare bandwidth for all IT content distribution.
Speak to our DEX specialists to learn how TeamViewer DEX can help your federal agency.