From endless tickets to faster fixes
Think of that one issue your team keeps having to fix. What if you could make this the last time you fixed it? At FastForward, we’ll show you how.
Live virtual event | Oct 14, 2026
Virtual event | October 14 | Three sessions available
Think of that one issue your team keeps having to fix. What if you could make this the last time you fixed it? At FastForward, we’ll show you how.
Every IT team has that one issue that never seems to go away. Whether that’s a VPN issue or a faulty patch: it gets fixed, then another ticket appears, and before long, your team is caught in an the same cycle again. Time that could be spent improving IT is spent keeping it running.
FastForward is TeamViewer's virtual event for IT professionals who want to break that cycle. In under two hours, you’ll learn how AI and automation are helping IT teams stop repetitive work, respond faster to issues, and free up time for the projects that matter most.
The best IT teams don't just resolve issues quickly. They find ways to stop them from coming back, use AI without compromising security, and create more time for work that moves the business forward. FastForward is built to help you do the same.
Some tickets never seem to disappear. Learn how to turn a successful fix into an automated workflow, so you never have to deal with recurring issues again.
When users can’t work, every minute counts. See how you can use AI to diagnose problems, apply fixes at scale, and verify the outcome.
Adopting AI shouldn't mean giving up control. Explore how to automate diagnosis and remediation while securing company data and keeping your team in control.
Better IT doesn’t mean more tools. Discover how to cut manual work, improve visibility, and show your team’s impact with the tech stack you already have.
At FastForward, you’ll gain a clearer understanding of how to reduce repeat tickets, where AI can make a difference, and what high-performing IT teams are doing differently. Plus, an early look at the latest innovations coming to TeamViewer.
Save over 10 hours of repetitive work per month
Reduce mean time to resolution (MTTR) by 50%
Achieve up to 7x fewer disruptions
Vice President of Strategic Technology at TeamViewer
As a former Forrester analyst, Andrew has spent over a decade following market trends and consulting IT leaders. At FastForward, he’ll explore the biggest pressures IT teams are facing today and why many leaders are starting to simplify their support workflows and address issues before they turn into tickets.
Senior Vice President of Product Management at TeamViewer
Sebastian has 17 years of experience as a tech leader in the software industry and is heading up TeamViewer’s latest AI and automation capabilities. He’ll give you an exclusive look at some of our latest innovations and how they can help you move from repeatedly fixing the same issues to resolving them for good.
Team Principal and CEO at the Mercedes-AMG PETRONAS F1 Team
Toto leads one of the world’s most successful Formula 1 teams. He’ll join us at FastForward to share how he helps his team perform well under pressure. From building trust and learning from setbacks to making split-second decisions, you’ll get practical advice that you can take back to your team.
Stay tuned! More speakers coming soon.
One event. Three sessions. Choose the time that works for you and join us for the same FastForward experience, wherever you are.
Choose your preferred session during sign-up:
FastForward is open to all IT professionals, no matter your industry, company size, and if you’re a TeamViewer customer. However, it’s primarily built for IT teams at smaller and mid-size organizations who want to simplify their support workflows and get ahead of recurring tickets.
Choose the time that works best for your schedule. All three sessions feature the same content, speakers, and experience.
Yes. An on-demand recording will be available after the event. However, for the best experience, join us live.
Register for your preferred session, and we'll send you a confirmation email. A few weeks later, you'll receive more information so you can easily join on the day.
Yes. Your confirmation email includes the details you'll need to update your registration if your plans change.
Yes. FastForward is free to attend.
You'll receive a confirmation email straight away. As the event gets closer, we'll send speaker announcements, agenda updates, and everything you need to join.