Manchester United

Customer Success Story

Manchester United

A winning match – Manchester United partners with TeamViewer to score an all-around remote service provider.

Sean Jefferson, Director of Partnerships at Manchester United

TeamViewer is used in multiple scenarios for remotely accessing devices in the Manchester United ecosystem, for remote IT support, operation maintenance of MUTV, for the set-up and calibration of the Theatre of Dreams in China, and by our matchday media teams

One of the world’s most popular and iconic sports teams, Manchester United, builds a fully integrated partnership with TeamViewer to enhance operations and fan experiences from the football pitch through to the TV screen.

Challenges

Manchester United has been using TeamViewer’s capabilities for a range of functions across the club to help enhance both back-end operations and the fan experience. Some common challenges included:

  • Maintaining 24/7 broadcasting
  • Keeping up with demand and competition for real-time content
  • Managing the challenges of the pandemic

Solution

As Sean Jefferson, Director of Partnerships at Manchester United, states, “TeamViewer is used in multiple scenarios for remotely accessing devices in the Manchester United ecosystem, for remote IT support, operation maintenance of MUTV, for the set-up and calibration of the Theatre of Dreams in China, and by our matchday media teams. We constantly use TeamViewer for a range of scenarios, and because we benefit greatly from it, we are continuously looking into new application scenarios.”

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