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Policies offer the ability to apply settings on your installed TeamViewer full clients or TeamViewer Hosts.

These policies can be assigned to device groups, allowing for granular control over which configuration settings are applied to specific groups of devices.

By creating device groups and assigning policies to them, administrators can easily manage and control the settings of multiple devices simultaneously, streamlining the configuration process and ensuring consistency across all devices.

This approach can save time and effort for IT teams, especially when managing a large number of devices in a distributed environment.

This article applies to all TeamViewer license holders.

How to create a policy

To create a policy, please follow the instructions below:

  1. Go to the Admin settings.
  2. Click on Policies.
  3. Click on Create new policy.
  4. Enter a policy name.
  5. Select the product you want to use the policy for.
  6. Add the settings you want to include in your policy and click Add.
    • Optional: Enforcing the settings will prevent the end-user from disabling the setting.
  7. Click Save.

You have successfully created a policy.

How to assign a policy via the Policies tab

To assign a policy via the Policies tab, please follow the instructions below:

  1. Click the Company button on the left-hand side of TeamViewer Remote's interface.
  2. Click on Policies.
  3. Select the policy you want to assign to your devices.
  4. Click on Assign.
  5. Select the individual devices or the device groups you want to assign.
  6. Click on Assign.

You have successfully assigned a policy to your devices.

How to assign a policy via a device group

To assign a policy via a device group, please follow the instructions below:

  1. Click the Devices button on the left-hand side of TeamViewer Remote's interface.
  2. Select the device group you want to assign the policy to.
  3. Click on Edit group and Edit group information.
  4. Within the Overview, under TeamViewer policy, select the policy you want to assign to the device group and click Save.

You have successfully assigned a policy to your device group.

How policy inheritance works

In TeamViewer, devices can inherit policies from their assigned groups. However, simply assigning a policy to a group is not sufficient. Each device must be explicitly set to inherit a policy from one of the groups it belongs to.

Note: A single device can belong to multiple groups simultaneously. In such cases, it is necessary to define from which group the device should inherit the policy.

This gives both device managers and group managers the flexibility to determine whether a device should use:

  • A directly assigned policy, or
  • A policy inherited from a specific group.

Example

Let's say the device "Demo laptop - MacBook Air" is part of two groups: Demo group 1 and Demo group 2. Each group has its own policy. You want the MacBook Air to use the policy from Demo group 1, which is named Update policy.

To assign the inherited policy, please follow the instructions below:

  1. Go to Devices.
  2. Go to All managed devices and locate the desired device.
  3. Click on the device and then click Edit to access the device's properties.
  4. Under TeamViewer policies, open the drop-down menu.
  5. Select the desired group policy from the Inherit policy from group section - in this case, Demo group 1 (Update policy).
  6. Click Save.

You have successfully assigned the policy of Demo group 1 to the device. The selected policy will now be displayed in the device’s properties under:

Device information ➜ TeamViewer policy