May 19, 2020

Sharp partners with TeamViewer to deliver best-in-class remote support to customers

Goppingen, May 19, 2020– Sharp Europe today announces that it has entered into partnership with TeamViewer®, the market leading remote access technology company. The partnership will enable Sharp’s software partners to easily connect via TeamViewer to selected displays and support customers’ visual solutions needs through remote management.

The best-in-class remote technology allows full remote control of a screen including installing and uninstalling apps remotely, reviewing device configuration at a glance and exchanging files with the display as well as other remote access features which can be accessed at any time and from any connected device.

TeamViewer’s service, support and device management solutions are available for any of Sharp’s displays with an Android driven System on Chip (SoC) processor. These include the Sharp Smart Signage and BIG PAD models, including the latest displays with 4K resolution. As of now 13 Sharp displays support the TeamViewer technology.

Birgit Jackson, Commercial Director at Sharp Visual Solutions says: “Sharp is excited to partner with TeamViewer, the number one brand for remote working, enabling us to provide the best support solutions for our partners and customers. The partnership forms part of Sharp’s on-going mission to help create the workplace of the future by supporting its customers with next-generation technology.”

Constantin Falcoianu, Director of Business Development/IoT at TeamViewer says: “TeamViewer is proud to be partnering with Sharp, which will enable full remote manageability of Sharp displays via the leading TeamViewer remote technology solution. This will ensure a timely support reaction while reducing downtime and cost for Sharp partners.”

About TeamViewer

TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. Although TeamViewer is free of charge for private use, it has more than 500,000 subscribers and enables companies of all sizes and from all industries to digitalize their business-critical processes through seamless connectivity. Against the backdrop of global megatrends like device proliferation, automation and new work, TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things or Artificial Intelligence. Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.2 billion devices around the world. The company is headquartered in Goppingen, Germany, and employs more than 1,000 people globally. In 2019, TeamViewer achieved billings of around EUR 325 million. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at www.teamviewer.com.

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