Remote control software is software that lets you connect to and control a device in another location. A comprehensive remote control solution (TeamViewer Remote, for instance) should give you the same level of control over the target device as if you were sitting directly in front of it. This includes the following:
- Being able to switch on and control unattended/unsupervised devices
- Being able to download/update files and data to and from target devices
- Being able to remotely open, use, reconfigure, or optimize files and applications contained on target devices