TeamViewer IoT
for Remote Assistance
Detect, analyze, and resolve issues on your IoT endpoints remotely
reducing mean time to repair (MTTR) and cutting maintenance costs.
Why Remote Assistance?
Remote Assistance enables you to detect, diagnose, and fix issues on IoT endpoints remotely – so you can resolve problems faster either remotely or by a more targeted deployment of your support staff.
The value of IoT Remote Assistance for your business
Decrease downtime through faster incident management and immediate remediation
Cut down cost per repair by deploying appropriate field technicians
BENEFITS
How TeamViewer IoT can help you
TeamViewer helps businesses quickly set up secure remote assistance for distributed devices with an easy-to-use, secure, and scalable IoT solution.
INDUSTRY APPLICATIONS
How is IoT Remote Assistance used across industries?
TeamViewer IoT is a powerful tool for IoT incident management. It enables companies across industries to use remote management, diagnostics, and control functionalities to solve issues faster.

Manufacturing
Dispatch the best fit technician, equipped with the right spare parts based on a remote analysis of production machine issues.

Building &
Infrastructure
Reduce downtime of mission critical equipment (e.g., elevators) by fixing issues remotely or by assisting remotely in emergency or critical situations.

Utilities – Renewable Energy
Fix devices and machine issues (e.g., electric vehicle charging stations) instantaneously through remote assistance, regardless of how dispersed they are.

Logistics &
Transportation
Analyze root causes of incidents of connected cars, trucks, or ships remotely, and provide assistance to the staff on the ground to fix issues.
Learn More About TeamViewer IoT for Remote Assistance
Download our solution brief and learn why companies across industries are prioritizing IoT solutions as part of strategic initiatives to optimize, automate, and grow their business at every level.
