Michael was familiar with TeamViewer functionality, having used the tool to efficiently assist family and friends. So, implementing TeamViewer at the dealership was a natural choice. This virtually eliminated the need to walk from building to building to each computer or device, saving a considerable amount of time and increasing productivity.
But the newly minted IT manager wanted more than simply facilitate tech support. In order to effortlessly oversee the extensive number of devices, Michael opted to implement TeamViewer Remote Management, which allows him to monitor and maintain the IT infrastructure from a single console.
With Asset Management, Michael gained clear insights about each device and its components, and as the sole IT administrator, reorganized the infrastructure to remotely run updates and implement changes for devices, software, and user permissions.
Now, everybody at the dealership benefits from TeamViewer as it helps keep systems humming, minimizing tech headaches, and maximizing time spent with customers — ultimately improving the dealership’s bottom line.