TeamViewer Tensor is built on enterprise grade security and global compliance frameworks, including:

• ISO/IEC 27001 certification for information security management.
• SOC 2 and SOC 3 compliance, ensuring adherence to strict trust principles such as security, availability, and confidentiality.
• HIPAA compliance for protecting sensitive health data in regulated industries.
• End-to-end encryption (RSA 4096 / AES 256) and brute force protection to safeguard every session.
• Bring Your Own Certificate (BYOC) for additional authentication control within enterprise networks.

Together, these capabilities ensure Tensor meets the security and auditability requirements expected by CISOs and compliance teams.

TeamViewer Tensor scales enterprise support by being device agnostic, enterprise integrated, and optimized for OT and agentless scenarios:

• It is a cloud-based solution covering PCs, mobile, embedded devices, OT machinery, and headless systems, ensuring uniform access across all device types.
• Tensor integrates natively with enterprise ecosystems like ServiceNow, Salesforce, Microsoft Teams, and Intune, allowing support actions directly within existing IT operations workflows.
• It supports OT environments with secure connectivity to PLCs, HMIs, legacy and segmented industrial systems, extending remote operations beyond traditional IT.
• Agentless Access enables remote maintenance of industrial systems without installing software, simplifying support for constrained or closed devices.
• Tensor delivers linear scalability, handling hundreds of thousands of devices and heavy remote session volumes across globally distributed environments.

Yes. Tensor provides broad SSO/IAM compatibility, including:

• SAML 2.0 based Single Sign-On with identity providers such as Microsoft Entra ID, Okta, OneLogin, ADFS, Google Workspace, and others.
• SCIM based automated user provisioning and deprovisioning for centralized identity lifecycle management.
• Full Okta SSO integration, including domain verification and attribute mapping controls.

This ensures strong access governance and alignment with enterprise IAM policies.

Tensor incorporates Zero Trust principles through its advanced access control engine:

• Conditional Access defines granular, rule-based permissions for users, groups, and devices, controlling incoming and outgoing connections, file transfers, script execution, and more.
• Time-based and expiration-based rules restrict session windows—ideal for contractors, temporary staff, or project-based access.
• A dedicated Conditional Access router enforces centralized, policy driven security across enterprise networks.
• Zero Trust protection extends into OT environments with segmented network controls, protocol isolation, and full audit logging.
• The Microsoft Windows LAPS integration enables organizations to securely manage privileged access during remote sessions, reducing errors, improving compliance, and providing just-in-time privilege escalation for authorized system-level support.

TeamViewer Tensor ensures only the right people access the right systems at the right time, with every session verified and never presumed safe.