TeamViewer 13 Latest Release

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Discover Our Latest Benefits

What challenges stand in the way of achieving the results you need? Read on to find out how our new features and enhancements can help you excel.


Cutting-Edge Support

Be at the forefront of mobile support technology to enable IT technicians to solve support cases faster, and provide customers with an outstanding support experience.

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Focus on Efficiency

Free up more of your team’s time to get things done. Smart workflow features and improvements will take care of the legwork.

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Exceed Expectations

Close the distance to remote devices by taking advantage of technological strides forward in speed and simplicity.

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Effective Solutions

Empower your IT department with advanced and secure control of IT systems, to enable them to provide better service to your organization.

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Get started with TeamViewer 13 today, and start seeing the results you want.

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Learn more about TeamViewer 13 in our latest video.

Tap Into the Future of Mobile

Search in Computers & Contacts List on Android

You asked. We listened. Now you can access your managed devices and contacts quicker than ever before on your Android device. Search for computers, or contacts within the Computers & Contacts List of the Android Remote Control app. Improve your team’s productivity and save time navigating your list with this exclusive new feature.

iOS Files App Integration

Improve customer service by reducing the time of resolution for iOS11 technical support service cases with TeamViewer. The first remote support solution to integrate with the new iOS Files app.

The QuickSupport app is available in the Files app, so users can manage all files transferred to or from their device. File transfer now integrates well with any other iOS app that supports the Files app, such as Box or Google Drive.

1-Click Login and Reduced Data Usage for Android and iOS

Instantly access your Computer & Contacts list on your Android or iOS device. Enjoy a hassle-free experience when you are on the move or working from a location with poor connectivity.

Reduce the data usage of your device by up to 80% with TeamViewer’s smart data transfer technology. The bigger your Computers & Contacts list, the more data you’ll save.

Additional Features

iOS Screen Sharing

Experience the first iOS Screen Sharing remote support solution. For the first time ever, IT technicians can view remote iPhones and iPads in real-time.

Remote support to iOS devices is now much more efficient, meaning the end-user experience is improved since technicians can provide faster, more accurate troubleshooting.

Unified Android App Experience

With more than 10 million active Android app users –the most popular remote control app for remote support and working on-the-go is now even better than ever before.

Your overall Android app experience is now more intuitive. Hints give helpful pointers for actions you can take, and you can transfer files and chat with contacts with the same workflow as on your desktop. No need to change your routine!

Support for Motorola Devices

Expand your IT service coverage with full mobile remote control support for Motorola devices. Ensure your tech support service levels and processes are consistent across platforms.

Securely connect to and control Motorola devices running Android 7.1.1 and above using the TeamViewer Android QuickSupport and Host app.

Android App Overhaul

Enjoy working with an up-to-date TeamViewer Remote Control Android app that avoids unnecessary navigation, provides a smooth experience, and improves your speed.

Find and connect to devices more easily with improved Computers & Contacts usability, and locate the settings you need intuitively with a brand-new, cutting-edge design.

Samsung Android Enhancement

Improve your support for Samsung Android devices by taking advantage of the simplicity and power of TeamViewer’s core Android apps.

Use the secure, full-functional QuickSupport and Host apps for remote support connections, that now utilize the Samsung KNOX API.

Improved QuickSupport Experience

Ensure your customers, clients, and co-workers experience a more comfortable, user-friendly remote support experience on their Android devices.

Help customers to get up and running with integrated in-app onboarding, guidance, and more intuitive user interface (UI).

Android Host Eco Mode

Deliver instant, always-on support while conserving battery and data usage of Android smartphones and tablets.

Use the TeamViewer Host app’s new default Eco Mode on Android smartphones and tablets, that puts the app into standby mode. Remote connections are initiated from your Computers & Contacts list in one click, which wakes up the app and starts a remote control connection.

Tap Into Productivity of the Future

Intuitive File Transfer

Optimize your workflow and save time setting up and managing secure file transfers between devices. Gain clarity on which files are being transferred to which device, and monitor the progress.

Access recent folders to quickly locate the needed files, queue multiple stacks of files for transfer, and view the progress of the transfer within an overhauled UI.

Essential Asset Management

Carry out critical maintenance or upgrade tasks more efficiently. Quickly find and take action on devices that meet your task’s requirements, without spending time remoting into every device you manage.

View the computer name, operating system, processor, and RAM for each assigned device within the management console, without needing to establish a remote connection.

Additional Features

Single-Window User Interface

Simpler to navigate, easier to manage, and optimized in collaboration with customers, the all-in-one user interface improves the way you work with TeamViewer. Work faster with fewer clicks.

9 out of 10 users are extremely satisfied with the new design, that condenses and simplifies multiple windows and tools into one easy-to-use, re-sizable client window, that also remains open when establishing a remote control connection.

Automated Service Case Assignment

Save time assigning service requests across your team, so that the right person can get started on important tasks without delay.

Pre-define a service case assignee within your custom modules. New service requests from custom modules will then be automatically assigned to those users.

MacBook Pro Touch Bar Support

Work faster with your MacBook Pro, and take advantage of its newest functionality.

Enables MacBook Pro users to use the Touch Bar on their machine to interact with TeamViewer’s macOS desktop client and remote toolbar.

Native Linux Host

Improve your TeamViewer Linux experience with increased stability, and a GUI that is better integrated into the Linux environment.

Run the TeamViewer Host module natively, implemented using Qt, for unattended access to Linux devices. Full ARM/Raspberry Pi support is also available. A preview for the full Linux TeamViewer 13 app will be released soon.

Swiftpoint GT Mouse for iOS

Improve your remote control experience on-the-go with your iPhone or iPad. Get things done easier and faster by enhancing the speed and accuracy of interaction with your remote computer.

Use your Swiftpoint GT mouse within remote control sessions initiated from iOS devices.

Customer Portal (Subscription only)

Reduce your IT team’s workload and improve communication with your customers. Enable customers to keep up-to-date on their service requests, with a new front-end for servicecamp, the fully integrated service desk developed by TeamViewer.

Users can create and view the status of their support requests within a user-friendly portal, customized with your corporate branding.

Tap Into Future of Enhancements

servicecamp: CC on Tickets

Enable your users to add more people to the conversation on servicecamp support tickets. Include multiple email addresses as a CC in the ticket request. This enables a clear flow of communication within the team and a more productive ticket solving solution.

servicecamp: Brand Your Email Address

Use branding to make your services more professional. Now you can send emails through your own domain when responding to tickets in servicecamp. By using your own mail server to send outgoing emails, you will be able to enhance brand recognition and awareness.

servicecamp: Create a Ticket Without Logging In

Give your customers the option to create tickets from the Customer Portal without logging in or signing up for servicecamp. Create an easier way for your customers to get the support they need without the hassle of account login, creation, or email trails.

Hardware Acceleration for Mac

Improve your usability and productivity with enhanced screen quality on connections from Mac computers. Don’t worry about scaling the screen with 13” MacBook Pros or larger remote screens. With this enhancement, you’ll be able to provide quality support with a better remote screen visual.

Additional Features

Reports in servicecamp

The most user-requested enhancement for servicecamp has arrived. Efficiently manage service request workloads, ensure top customers’ tickets are prioritized, and use data to transparently communicate with senior management.

Use the in-built reporting functionality, or instantly integrate servicecamp data into tools such as Excel, Power BI, and Tableau, or any other data environment you are familiar with, to gain even greater insights.

Recent Connections

Quickly re-connect with the devices you interacted with most recently, without needing to search for them again.

Use the Recent Connections group at the top of the Computers & Contacts list to initiate remote control, file transfer, or online meeting connections.

Extended Remote Device Dashboard

Save even more time getting the information you need about a device during a remote connection. Quickly identify any potential issues and move on to a solution.

View information about the uptime, serial number, hard drive health, battery level (and whether it’s plugged into a power source), as well as the BIOS version and date.

Hardware Acceleration for Windows

Get more speed out of your hardware. Boost TeamViewer’s remote control performance, while reducing the load on your CPU.

Use your graphics card (GPU) to process the image scaling of a remote desktop connection to devices that have a different screen resolution to your local machine.

Intuitive Desktop UI

Use fewer clicks to get things done. Enjoy working with a modern and intuitive application that provides you with everything you need at your fingertips.

Initiate remote connections from any window in the TeamViewer desktop application, and spend less time navigating through the app.

Multi-Monitor Support for Mac

Work faster on a remote Mac device. No need to change any workflows when accessing remote Windows or Mac devices with multiple monitors.

Access and switch between multiple monitors on a remote Mac device during a remote control session.

Tap Into Future Enterprise

Active Directory Connector

Save time and hassle synchronizing users in your company’s Active Directory with TeamViewer by using the new downloadable AD Connector.

Ensure the right people always have access to a company TeamViewer account. Use the new graphical user interface of the AD Connector to configure and synchronize multiple AD groups, execute test runs, and set up scheduled synchronizations.

Enhanced Remote Printing

Easily print remote documents locally with better quality than ever before. Save time and avoid misunderstandings by removing the need to create multiple versions of the same document in order to print.

Enable remote printing with HP printers, macOS, and full color, as well as an overall improved user experience.

Additional Features

Instant Log-in

Enjoy a hassle-free experience when logging-in to your TeamViewer account to work with one or more of the thousands of devices that you manage.

Log in instantly, even when your Computers & Contacts list contains thousands of contacts and devices, thanks to improvements that take advantage of secure caching.

Enforced Session Recording

Meet strict compliance guidelines and security requirements by ensuring that complete, uninterrupted recordings are securely saved for every remote desktop connection.

Completely record every remote control session your technicians initiate, without the possibility for users to pause or stop the recording. All recordings are saved to the network or local drive location of your choice.

Improved User Permission Control

Ensure your customers, clients, and co-workers experience a more comfortable, user-friendly remote support experience on their Android devices.

Help customers to get up and running with integrated in-app onboarding, guidance, and more intuitive user interface (UI).

Securely solve the challenges you face today. Update your license to TeamViewer 13.

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