TeamViewer 13 – Latest Release
Tap into the future.
Optimize your workflow and save time setting up and managing secure file transfers between devices. Gain clarity on which files are being transferred to which device, and monitor the progress.
Access recent folders to quickly locate the needed files, queue multiple stacks of files for transfer, and view the progress of the transfer within an overhauled UI.
Carry out critical maintenance or upgrade tasks more efficiently. Quickly find and take action on devices that meet your task’s requirements, without spending time remoting into every device you manage.
View the computer name, operating system, processor, and RAM for each assigned device within the management console, without needing to establish a remote connection.
Simpler to navigate, easier to manage, and optimized in collaboration with customers, the all-in-one user interface improves the way you work with TeamViewer. Work faster with fewer clicks.
9 out of 10 users are extremely satisfied with the new design, that condenses and simplifies multiple windows and tools into one easy-to-use, re-sizable client window, that also remains open when establishing a remote control connection.
Save time assigning service requests across your team, so that the right person can get started on important tasks without delay.
Pre-define a service case assignee within your custom modules. New service requests from custom modules will then be automatically assigned to those users.
Work faster with your MacBook Pro, and take advantage of its newest functionality.
Enables MacBook Pro users to use the Touch Bar on their machine to interact with TeamViewer’s macOS desktop client and remote toolbar.
Improve your TeamViewer Linux experience with increased stability, and a GUI that is better integrated into the Linux environment.
Run the TeamViewer Host module natively, implemented using Qt, for unattended access to Linux devices. Full ARM/Raspberry Pi support is also available. A preview for the full Linux TeamViewer 13 app will be released soon.
Improve your remote control experience on-the-go with your iPhone or iPad. Get things done easier and faster by enhancing the speed and accuracy of interaction with your remote computer.
Use your Swiftpoint GT mouse within remote control sessions initiated from iOS devices.
Reduce your IT team’s workload and improve communication with your customers. Enable customers to keep up-to-date on their service requests, with a new front-end for servicecamp, the fully integrated service desk developed by TeamViewer.
Users can create and view the status of their support requests within a user-friendly portal, customized with your corporate branding.
Enable your users to add more people to the conversation on servicecamp support tickets. Include multiple email addresses as a CC in the ticket request. This enables a clear flow of communication within the team and a more productive ticket solving solution.
Use branding to make your services more professional. Now you can send emails through your own domain when responding to tickets in servicecamp. By using your own mail server to send outgoing emails, you will be able to enhance brand recognition and awareness.
Give your customers the option to create tickets from the Customer Portal without logging in or signing up for servicecamp. Create an easier way for your customers to get the support they need without the hassle of account login, creation, or email trails.
Improve your usability and productivity with enhanced screen quality on connections from Mac computers. Don’t worry about scaling the screen with 13” MacBook Pros or larger remote screens. With this enhancement, you’ll be able to provide quality support with a better remote screen visual.
The most user-requested enhancement for servicecamp has arrived. Efficiently manage service request workloads, ensure top customers’ tickets are prioritized, and use data to transparently communicate with senior management.
Use the in-built reporting functionality, or instantly integrate servicecamp data into tools such as Excel, Power BI, and Tableau, or any other data environment you are familiar with, to gain even greater insights.
Quickly re-connect with the devices you interacted with most recently, without needing to search for them again.
Use the Recent Connections group at the top of the Computers & Contacts list to initiate remote control, file transfer, or online meeting connections.
Save even more time getting the information you need about a device during a remote connection. Quickly identify any potential issues and move on to a solution.
View information about the uptime, serial number, hard drive health, battery level (and whether it’s plugged into a power source), as well as the BIOS version and date.
Get more speed out of your hardware. Boost TeamViewer’s remote control performance, while reducing the load on your CPU.
Use your graphics card (GPU) to process the image scaling of a remote desktop connection to devices that have a different screen resolution to your local machine.
Use fewer clicks to get things done. Enjoy working with a modern and intuitive application that provides you with everything you need at your fingertips.
Initiate remote connections from any window in the TeamViewer desktop application, and spend less time navigating through the app.
Work faster on a remote Mac device. No need to change any workflows when accessing remote Windows or Mac devices with multiple monitors.
Access and switch between multiple monitors on a remote Mac device during a remote control session.
Save time and hassle synchronizing users in your company’s Active Directory with TeamViewer by using the new downloadable AD Connector.
Ensure the right people always have access to a company TeamViewer account. Use the new graphical user interface of the AD Connector to configure and synchronize multiple AD groups, execute test runs, and set up scheduled synchronizations.
Easily print remote documents locally with better quality than ever before. Save time and avoid misunderstandings by removing the need to create multiple versions of the same document in order to print.
Enable remote printing with HP printers, macOS, and full color, as well as an overall improved user experience.
Enjoy a hassle-free experience when logging-in to your TeamViewer account to work with one or more of the thousands of devices that you manage.
Log in instantly, even when your Computers & Contacts list contains thousands of contacts and devices, thanks to improvements that take advantage of secure caching.
Meet strict compliance guidelines and security requirements by ensuring that complete, uninterrupted recordings are securely saved for every remote desktop connection.
Completely record every remote control session your technicians initiate, without the possibility for users to pause or stop the recording. All recordings are saved to the network or local drive location of your choice.
Ensure your customers, clients, and co-workers experience a more comfortable, user-friendly remote support experience on their Android devices.
Help customers to get up and running with integrated in-app onboarding, guidance, and more intuitive user interface (UI).