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Preferences display a list of properties with their distinct values.

Users who have the Administrator role can configure the domain preferences. With that, Administrators can control the server and implement changes instantly.

There are different categories in system preferences:

1. Clients as a category defines and filters the severity level of the log information the users receive.

Available values according to the hierarchical level are:

  • DEBUG checks the issue via troubleshooting and diagnoses it.
  • INFO shows if the information authorization works properly.
  • WARN clears if there is an unexpected disturbance even though the app is not crashed and it is still working.
  • ERROR prevents the app from functioning properly because of critical issues.

2. Frontline Connector as a category allows configuration of Frontline Connector interface for Pick.

Available values are:

  • TRUE  enables the property.
  • FALSE disables the property.

3. Frontline Command Center as a category allows configuration of the domain with various properties such as; error reporting, log-in mechanism, screenshot consent, license expiration notification, selectable languages, etc.

Available values are:

  • TRUE  enables the property.
  • FALSE disables the property.
  • CANCELLED Defines multiple statuses of tasks that are removed automatically after a defined time.
  • DONE Defines multiple statuses of tasks that are removed automatically after a defined time.
  • ERROR Defines multiple statuses of tasks that are removed automatically after a defined time.
  • PARTIAL_DONE Defines multiple statuses of tasks that are removed automatically after a defined time.
  • PAUSED Defines multiple statuses of tasks that are removed automatically after a defined time.
  • PROGRESS Defines multiple statuses of tasks that are removed automatically after a defined time.
  • UNASSIGNED Defines multiple statuses of tasks that are removed automatically after a defined time.
  • DeviceFlow Defines the preferred login method by using two-factor authentication for smart glasses users, and Single Sign-On for other users.
  • Legacy Defines the preferred login method (scanning the QR Code or entering the username and password) to be used with smart glasses.
  • OfflineToken Defines the preferred login method (scanning the QR Code or entering the username and password) to be used with smart glasses, and the activation of Azure Active Directory (ADD) is possible. It can be reworked within 1 year.

4. Assist as a category allows the configuration of xAssist functionalities such as call quality, recording requests, auto-share live feed, mandatory call title, the format of the call title, etc.

Available values are:

  • TRUE  enables the property.
  • FALSE disables the property.
  • OPTIMIZED defines the default quality setting of calls.                 
  • PERFORMANCE defines the default quality setting of calls.                                
  • QUALITY defines the default quality setting of calls.                 

5. Make/Inspect as a category allows configuration of Make and Inspect functionalities (e.g., selectable in the task list).

Available values are:

  • TRUE Defines if a template is selectable in the task list by default.
  • FALSE Defines if a template is not selectable in the task list by default.

6. Pick as a category allows configuration of Pick functionality (e.g., setting WMS credentials).

Available values are:

  • TRUE  enables the user creation form to allow to set WMS credentials.
  • FALSE disables the user creation form to allow to set WMS credentials.

Configuring System Preferences

These properties can be updated by simply double-clicking on an item on this list. This opens the Update Property modal, where the respective values can be modified and the changes can be confirmed by clicking on Save.

Note: In the case of a multi-domain server, administrators are able to maintain preferences for each domain separately. The set of properties can be quickly enabled for various domains by exporting them from one domain and importing them to another.

Configuring Device Flow for Frontline Workplace

This configuration has the highest security level due to two-factor authentication and does not require scanning any QR code. Instead, the user needs to enter the login code for the respective device after clicking on the ENTER DEVICE LOGIN CODE button displayed on the Frontline Command Center dashboard.

Activating Device Flow:

  1. Go to Configuration > Preferences.
  2. Search for "keycloak".
  3. Double-click on the fcc.keycloak.preferred-client-login property.
  4. In the Update Property modal, select Device Flow from the drop-down list.
  5. Click on Save, to confirm the changes.

To switch back to sign-in via login QR code, select Legacy in step 4.