TeamViewer Blog

Companies increasingly find their people, processes, and entire businesses model dependent on anywhere access to and anywhere support of many types of machines, devices, and systems that must run smoothly 24/7 from various locations. In response, many companies are transitioning towards a new support service setup. Read on to better understand the global trends that are causing companies to rethink their service support setup – and learn which four main challenges IT operations must address in this process.

Effortlessly getting a “free” version of your favourite software online sounds great. But as we will show you in this article, there is no such thing as a free lunch when it comes to manipulated applications. Quite the opposite, downloading and using “cracks”, despite being illegal, comes with a lot of security risks for you and your company.

We all know that Augmented Reality (AR) is on everybody’s lips nowadays. But honestly, what would AR be today if it weren’t for smart devices? Probably still the futuristic concept that we all dreamt about when we were watching “The Jetsons” back in the day. Although we are not there yet with the flying cars part, technologies like smart glasses have the potential to change the automotive industry quite significantly, especially when it comes to frontline workers.

KI.ASSIST (“AI.ASSIST”) research project successfully evaluates assistance systems supported by Artificial Intelligence (AI) to increase the occupational participation of people with various disabilities. [By Lisa Gruber] [...]

The use of artificial intelligence (AI) in the industrial sector is becoming more and more of a reality. In fact, industrial work processes can hardly do without digital support these days. This includes wearables such as smart glasses powered by Augmented Reality (AR) that guide skilled personnel in maintenance, servicing, and other tasks. With AI-powered wearables, work processes become even more efficient and safer.

In the past, Information Technology (IT) and Operational Technology (OT) developed separately. Their standards and protocols, processes, network architecture, and business priorities were entirely different, causing IT and OT teams to work in silos with little interdepartmental coordination. With the transition towards a convergence of IT and OT, this is all changing.

Today’s food industry faces several essential challenges, including a very high employee turnover, stringent hygiene regulations, and fierce competition. This all translates into a distinct need for super-efficient onboarding and training. Modern technologies offer a solution that can cut onboarding and training time in half while enjoying great user acceptance.  

As the ongoing process of digitization continues, the ability to remotely manage devices is becoming increasingly important. For MSPs, RMM is an indispensable tool for protecting the IT systems of different customers. This means that finding the right RMM system for your business is crucial.

In banking, e-Signature is an important aspect of the digital business strategy. This is because financial institutions are interested in removing paper from their business processes. There is no doubt that this approach can accelerate digital transformation.

Every year, companies invest a lot of time, money and energy in their marketing strategies: Hosting events, being active on social media and trying to give their customers the best experience possible. With all this effort, it’s no wonder you want to keep the customers you have acquired. To make that happen, you should keep an eye on overall customer engagement.

Do you know what warehousing is? It is the way of storing and distributing goods. But it is also one of the hottest topics right now because warehousing is crucial to businesses in a connected world.

Good customer service for banking is crucial to the success of a financial services provider. Banks with the best possible customer service not only regularly win new customers, but they offer them an outstanding customer experience.