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Active Connections

Last Modified: Aug 25, 2026

The Active Connections feature gives administrators and authorized users real-time visibility into remote connections across their organization. This helps teams monitor ongoing remote activity, respond faster to potential security concerns, and improve auditing capabilities. When enabled, users with the required permissions can view all active connections involving company members. An audit log event is also created whenever a company administrator enables or disables the feature.

This article applies to all enterprise customers with a TeamViewer Remote or TeamViewer ONE license.

Requirements

To use Active connections:

  • Your company must have the Active Connections feature enabled by a company administrator
  • The user must have the View active connections permission assigned
  • With the August 2026 release, the View active connections permission is enabled by default for all existing company administrators. Administrators can modify this permission as needed.

Key benefits

  • Real-time visibility into active connections involving company members
  • Faster identification and response to potential security concerns
  • Enhanced auditing and support capabilities
  • Improved oversight of ongoing remote activity across the company

How to enable Active connections


Step 1: Assign the View active connections permission

  1. Sign in to TeamViewer.
  2. Go to Admin Settings > Roles.
  3. Open the role you want to edit.
  4. Under Permissions (General), enable View active connections.
  5. Save your changes.
  6. Assign this role to the user who you want to be able to view Active Connections.

Step 2: Enable Active connections for the company

  1. Go to Admin settings.
  2. Under Organization management, select General.
  3. Locate the Active Connections setting.
  4. Enable the feature for your company.

Note: An audit log event is generated whenever a company administrator enables or disables the feature.

How to view active connections


Once the feature is enabled and the required permission has been assigned:

  1. Sign in to TeamViewer.
  2. Open the Active Connections tab.
  3. Review the list of ongoing remote connections involving company members.
  4. Select a connection to view its available details.

Users with the required permissions can monitor all ongoing connections where the remote device’s connecting user is a member of the company.